Applications Analyst-Clinical Sr (Epic Senior Inpatient Orders)

About the role

Eisenhower is seeking a Senior Epic Inpatient Orders, Senior Epic Ambulatory certified analyst or an existing certified Senior Epic Analyst in a clinical module who possesses relevant clinical experience and can gain certification within the required time frame. The analyst will join Eisenhower to work in a fast‑paced environment, providing production support, on‑call and after‑hours support, developing new functionality, performing analysis, problem solving, and supporting clinical and non‑clinical users.

Responsibilities

• Provide production support, on‑call and after‑hours support.
• Develop new functionality, perform analysis, and solve problems.
• Support clinical and non‑clinical users daily.
• Own or manage medium to large projects.
• Support the core functions of EMC clinical applications to enable cost‑effective, high‑quality, efficient, and safe patient care.
• Implement, administer, and support assigned clinical systems under the guidance of the Information Systems Management team.
• Maintain a thorough understanding of assigned applications, ancillary systems, and health system operations.
• Address issues and design decisions of moderate to high complexity.
• Deliver clear communication and documentation of complex concepts and issues related to applications, interfaces, data structures, and workflows across the organization.
• Manage software upgrades and maintenance.
• Serve as Project Manager for major Information Systems projects.
• Coordinate application support with other IT teams including System Administrators, DBA, Networking, Reporting, and the Help Desk.
• Implement changes using documented procedures compliant with department policies and procedures.
• Provide solutions to work orders, trouble tickets, and projects for assigned departments.

Requirements

• Senior Epic Inpatient Orders certification.
• Senior Epic Ambulatory certification.
• Or existing certified Senior Epic Analyst in a clinical module.
• Relevant experience in a clinical setting.
• Ability to gain any required Epic certification within the specified time frame.
• Strong analytical and problem‑solving skills.
• Excellent communication and documentation abilities.
• Understanding of application interfaces, data structures, and workflows.
• Experience coordinating with IT teams (System Administrators, DBA, Networking, Reporting, Help Desk).
• Familiarity with department policies and procedures for implementing changes.