Applications Analyst

We need to output HTML fragment with sections: headings

for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We must include only sections that have real specific content. The posting includes Position Summary (which could be About the role). It includes Essential Functions (Responsibilities). It includes Requirements (Qualifications). It includes Benefits. No explicit Pay or Schedule. So we should not create Pay or Schedule sections. Also maybe Skills? The posting includes many competencies but could be considered Skills. However we need to decide: The posting includes a list of knowledge areas, competencies, experience under Requirements. That could be considered Skills. But we already have Requirements section. Could also have a Skills section separate. The instruction: Prefer a few substantive sections over many thin ones. So we can combine Requirements and Skills into one Requirements section, or have Requirements and Skills separate if there is distinct content. The posting has a "Requirements" heading in the source, listing ideal candidate experience, education, etc. Then later there is a long list of knowledge areas, competencies, experience; that could be considered Skills. But we could treat that as part of Requirements (since it's still requirements). To avoid thin sections, we can have: About the role (Position Summary), Responsibilities (Essential Functions), Requirements (includes education, experience, knowledge areas, competencies), Benefits. That's four sections. We must not repeat job title as heading. No Job ID. Remove boilerplate: contact information, firm overview, EEO, etc. Also remove application instructions (contact info). Also remove "Please note, we are not working with outside recruiters for this position." That's maybe not boilerplate but could be considered meta; but it's not a section heading; we can keep it as a paragraph? It's minor metadata; we could fold into a short p or drop. Probably drop it as it's not essential. Also drop "Contact Information" and "Firm Overview". Also drop "Equal Opportunity Employer." etc. We must preserve all substantive information. So we need to include the Position Summary paragraph, Essential Functions bullet list (as

• ), Requirements paragraph(s) and list of knowledge areas (maybe as
  • ), Benefits list. We need to format as semantic HTML: use

    for section headings. Use

    • for any list of duties/requirements/benefits. Use

      for prose. We must not include any markdown fences. Let's extract content. Position Summary: "The Applications Analyst is responsible for assisting in supporting the full systems life cycle for the enterprise business systems of the Firm (e.g. the Firm’s document management system, financial systems, CRM). Analysts will provide application maintenance and support to minimize service disruption and facilitate operations. Activities include, but are not limited to involvement with systems installation, integration, maintenance, upgrades, patch installation, configuration, troubleshooting and diagnosing root cause for problems, performance monitoring, and maintenance of SQL scripts and stored procedures. Additional duties include working with related process stakeholders to identify and resolve related problems and issues as well as realize efficiencies as a result of process and systems improvements. This position will also serve the role of project manager for some related activities. Candidates must have strong communication skills, both written and verbal, as Application Analysts work closely with business systems support analysts and other specialists, and occasionally train new employees and write technical reports. Additional experience with related iManage products, such as iManage Threat Manager, iManage Records Manager, GDSI, RBRO or Litera iManage tools, or other related software is a plus. This position will participate in these tasks with limited supervision and direct execution, as well as through coordinating, overseeing, and delegating to Technology department resources as well as external vendors, service providers, contractors, and consultants." That's a long paragraph; we can keep as

      . Essential Functions: list bullet points: - Applications Administration Installation, configuration, upgrading, patching, and maintenance of systems programs, modules and related system software packages. - Troubleshooting of problems related to software performance and functionality and assist in determining root cause of issues. - Assist with training of new IT staff and provide expert advice and support to peers and other departments across the organization. - Assist with defining application support standards and processes and writing the related documentation. - Research and propose modifications and enhancements to existing applications to improve their functionality or address any issues that arise. - Assist with evaluating feasibility of migrating applications to the cloud (SaaS or Azure), perform cloud migration, and support cloud platforms as needed. - Vendor management: Coordinates with software providers and related vendors to schedule upgrades and related services and problem resolution. - Systems Administration Monitoring server performance and availability for related servers. - Coordination of server hardware and operating system maintenance with appropriate stakeholders. - Oversite of backup operations and strategy for managed applications. - Represents systems requirements to parties who are responsible for development and supporting related disaster recovery and business continuity strategies. - Ensures same are appropriate, effective, and periodically tested. - Monitor and review system event logs to proactively manage server environment. - Database Development Components Write SQL language queries to support systems applications as needed, including but not limited to select, insert and delete statements and stored procedure creation and maintenance. - Perform data analysis to facilitate identifying and resolving issues and problems. - Assist with data integration and data migration activities. - Systems Analysis Perform systems analysis to ensure that integrated systems are working properly. - Work with other departments to resolve systems issues. - Perform testing functions on all related systems. - Works with appropriate parties in the use and maintenance of correction and transport systems activities. - Develop test plans. - Schedule and perform tests to measure and improve the quality of various IT solutions, and to make sure that they perform as specified. - Make recommendations about system components sizing. - Business Analysis Work with stakeholder departments to determine systems and software requirements. - Assist with the development of systems and software related solutions for process related problems and issues as identified by stakeholders. - Project Management Function as lead or member (where needed and appropriate) and technical liaison for systems and related systems projects. - Establish deadlines. - Provide status updates. - Document project information. - Coordinate with other project resources. We need to ensure each bullet is a

    • . Some bullet points have multiple sentences; that's fine. Requirements: The section "Ideal candidate will have a minimum of 5 years of progressive experience working with cloud-hosted enterprise applications, Windows Server, software installations and upgrades, supporting enterprise applications in a production environment and working with Microsoft SQL Management Studio (SSMS). ITIL certification is a plus. Bachelor’s degree in computer science, computer engineering, computer technology, management information systems, or related fields of study or equivalent experience required. Individuals should demonstrate the following knowledge areas, competencies, and experience;" Then a long list of knowledge areas etc. We'll treat that as a list. We need to capture all items: Applications Administration - Client/server database applications. - Data integration techniques. - Vendor management. - Consultant engagement and management. - Scheduled maintenance activities. - Upgrades and patches. - Familiarity with Event and Impact Management solutions. - Document Management System. Systems Administration - SME-level knowledge of iManage DMS infrastructure and operational management, supporting Work 10, iManage cloud, GDSI management tools, Threat Manager, IRM, Disposition Manager, Intapp Walls and other systems relating to iManage as well as integrated applications. - Experience supporting and integrating cloud-based (SaaS) business applications, including managing SSL/TLS certificates and renewals. - Familiarity with REST APIs and web services used to connect document management and other enterprise systems, including authentication methods (OAuth, API keys) and troubleshooting integration failures. - Microsoft-based systems. - Server virtualization software. - Storage area networks. - Account management. - Scripting. - Performance base-lining, monitoring, and trouble-shooting. - Security and disaster recovery. - Local area and wide area network related concepts. Database Development - Microsoft SQL (currently supported versions) - SQL Scripting. - Stored Procedures. - Reports management. Business Analysis - Requirements specifications and capturing. - Business unit interface. Project Management - Establishment of timelines, Gantt charts, predecessor/successor relationships, resource loading and management. - Familiarity with Microsoft Project, SharePoint, etc. Other - Communication – Actively listens and gets clarification. - Responds to inquiries quickly with professionalism and tact. - Writes clearly and informatively. - Edits work for errors. - Able to read and interpret information accurately and concisely. - Able to effectively communicate technical concepts to technical and non-technical staff. - Interpersonal Skills - focuses on task at hand. - Maintains confidentiality. - Works well in a team. - Works well with others at all levels of the organization. - Teamwork - Willing and eager to help others and share knowledge and skills. - Analytical - Able to mine and collect data needed for problem solving and design projects. - Strong problem solving skills - gathers and analyzes information skillfully. - Organization skills - keep work area neat and clear of safety hazards, files are maintained neatly and are easily retrieved. - Ability to organize, manage, prioritize, and handle numerous projects/tasks, sometimes heavy loads. - Detailed oriented. - Dependability - Follows instructions, responds to management direction. - Willing to commit to additional hours when necessary to reach Firm objectives - Ability to delegate, coordinate, and build productive working relationships. - Strong work ethic. - Strong ownership and responsibility. - High level of professionalism. - High integrity. - Produces quality work reliably and consistently. - Ability to self-educate. We need to keep all these as list items. Could group under subheadings? But we only allowed

      for section headings; we could have subheadings inside

      or but not required. Probably just a flat list. Benefits: list: Paid Time Off, Paid Sick Leave, a 401(k) matching program, Profit Sharing, Paid Holidays, Paid Parental Leave, affordable Health and Life Insurance including Dental & Vision coverage, Health Savings Account /Flexible Spending Accounts to help offset the cost of dependent care and/or health care expenses, Tuition Reimbursement and an Employee Assistance Program. We'll output as

      • each. We must not include Pay or Schedule sections. We must not include any boilerplate like contact info, firm overview, EEO. We must output only HTML fragment. Let's craft. Structure:

        About the role

        Position Summary paragraph.

        Responsibilities

        • ...
        ...

        Requirements

        Ideal candidate will have a minimum of 5 years of progressive experience working with cloud-hosted enterprise applications, Windows Server, software installations and upgrades, supporting enterprise applications in a production environment and working with Microsoft SQL Management Studio (SSMS). ITIL certification is a plus. Bachelor’s degree in computer science, computer engineering, computer technology, management information systems, or related fields of study or equivalent experience required. Individuals should demonstrate the following knowledge areas, competencies, and experience;

        • ... each item ...
        ...

        Benefits

        • Paid Time Off
        • Paid Sick Leave
        • a 401(k) matching program
        • Profit Sharing
        • Paid Holidays
        • Paid Parental Leave
        • affordable Health and Life Insurance including Dental & Vision coverage
        • Health Savings Account /Flexible Spending Accounts to help offset the cost of dependent care and/or health care expenses
        • Tuition Reimbursement
        • Employee Assistance Program
        We need to ensure we didn't miss any content from Position Summary: maybe we missed "Additional experience with related iManage products, such as iManage Threat Manager, iManage Records Manager, GDSI, RBRO or Litera iManage tools, or other related software is a plus." Already included. Also "This position will participate in these