Applications Analyst

About the Company

Green Courte Residential Holdings, LLC ("GCRH") is a high-growth management and operating company headquartered in Clearwater, Florida. The company is the operating arm of Green Courte Partners, LLC ("Green Courte"), a Chicago-based private equity real estate investment firm focused on building industry-leading companies within niche real estate sectors. GCRH runs the day-to-day operations of Green Courte's residential and industrial outdoor storage platforms nationwide, including active adult/independent living senior housing communities (through True Connection Communities), land-lease manufactured home communities (through Windward Communities), and a growing portfolio of industrial outdoor storage ("IOS") assets focused primarily on truck storage facilities. The company pairs the scale and resources of an institutional platform with a disciplined, hands-on approach to property operations, asset management, and resident experience.

About the Role

As a key member of the Applications Team, the Applications Analyst drives operational efficiency in a high-energy, fast-paced environment by owning the functional and technical health of the company’s core business applications, including customer relationship management, property management, and financial planning. The role reports to the Applications Manager and directly impacts the operating efficiency and profitability of all real estate investments.

Responsibilities

• Act as the primary technical point of contact for department heads and vendors, translating business needs into technical specifications for developers.
• Oversee large-scale system implementations using modern SDLC frameworks, steering projects through ambiguity to ensure on-time and within-budget delivery.
• Analyze, design, and improve enterprise systems, focusing on workflow changes that prevent issues rather than just fixing bugs.
• Understand application and data architecture, including how different software systems integrate (APIs, microservices) and how data flows through the organization.
• Identify process inefficiencies and design automated workflows to optimize business processes.
• Manage user permissions and security roles to ensure SOX compliance and data integrity across all platforms.
• Collaborate closely with vendors and internal teams to resolve complex issues, demonstrating empathy toward end users and delivering intuitive solutions.
• Present technical solutions to non-technical audiences, and create training materials and technical manuals to support end-users.
• Maintain a deep understanding of how each application fits into the company ecosystem and its impact on value and profitability.

Requirements

• A bachelor's degree in management information systems, information technology, business analytics, or another STEM-related field.
• Relevant work experience in one or more of the following: management or technology consulting, solutions engineering, technical project management, or real estate/property management operations.
• Strong working knowledge of Property Management Systems (PMS) such as Yardi or Rent Manager; experience with Entrata, AppFolio, RealPage, or similar tools is a plus.
• Experience with modern project management methodologies (Agile, Scrum, etc.).
• Ability to focus on immediate problems while considering overarching company strategy.
• A systems-thinking mindset: openness to all solutions, understanding of how changes in one platform ripple across others, and ability to build conviction based on evidence.
• Comfort working in ambiguous problem spaces.

Preferred Qualifications

• Knowledge of database management and SQL.
• Experience with business intelligence and reporting tools.
• Prior experience with CRMs like Salesforce.
• Prior experience with financial planning software like Vena.
• Knowledge of ITIL or other IT service management frameworks.

Benefits

• Medical, Dental, and Vision Insurance.
• Health Savings Account (HSA) & Flexible Spending Account (FSA).
• Paid Parental Leave, Short-term & Long-term Disability.
• Industry-leading PTO and Paid Holidays.
• 401k program with company match.
• Tuition reimbursement and paid training.
• Bonus/Incentive Program.
• Employee Assistance Program (EAP).