Application Support Engineer

Key Responsibilities

• Oversee and support trading and middle-office applications.
• Identify and resolve production incidents and user issues.
• Analyze data and logs to detect issues and trends.
• Manage user onboarding, access reviews, and operational controls.
• Collaborate with vendors and internal tech teams to address issues.
• Assist with system upgrades, testing, and new business projects.
• Develop and update operational procedures and documentation.
• Participate in after-hours support as needed.

Preferred Qualifications

• Bachelor's degree in Finance, Business Analytics, Computer Science, Information Systems, or a related field.
• Strong analytical and problem-solving skills.
• Proficiency in Excel.
• Interest in financial markets and technology.
• Willingness to learn SQL, scripting, and support tools.
• Excellent communication and organizational skills.

Desirable Skills

• Experience with databases, reporting, or data analysis.
• Familiarity with financial services, trading, or investment operations.
• Knowledge of Python, SQL, PowerShell, or Linux.

Education

Bachelor's degree or equivalent experience required.