Application Support Engineer

What's the Job?

Monitor and manage multiple batch processes to ensure successful completion, investigating and resolving any issues that arise.

Respond promptly to alerts, analyze issues, and implement resolutions to maintain system stability.

Create and update support documentation to facilitate knowledge sharing and process improvements.

Manage incidents by documenting issues clearly, maintaining open communication, and following escalation procedures.

Provide application support by troubleshooting and resolving user inquiries, researching root causes, and recommending preventative measures.

What's Needed?

• 3-5 years of experience in an application support role supporting client applications.
• Strong knowledge of Autosys, UNIX, and Shell scripting.
• Good understanding of SQL, Oracle or similar DBMS, and Hadoop.
• Ability to prioritize multiple concurrent issues and requests effectively.
• Quick learner with the motivation to continuously improve skills and environment.

About the Role

The ideal candidate will have excellent problem-solving skills, strong communication abilities, and a proactive attitude, which will align successfully in the organization.

Pay

Pay Range: Best in the Segment on W2

Schedule

Weekly Pay

Benefits

Opportunity to work in a dynamic and supportive team environment.

Engagement with cutting-edge monitoring and reporting tools such as ITSM, Service-Now, ITRS, Dynatrace, and Splunk.

Chance to develop your skills in a fast-paced financial industry setting.

Supportive environment that encourages professional growth and continuous learning.

Work on impactful projects that contribute to organizational success.

Upon Completion Of Waiting Period

• Consultants Are Eligible For Medical and Prescription Drug Plans
• Dental Plan
• Vision Plan
• 401(k), Plus Match