Application Support Engineer

About the role

The App Support Engineer may plan, design, develop, migrate, install, or implement various technology products, or enhance computer programs. This individual applies knowledge of software and programming to deploy or migrate and test applications and produce the necessary outcome for clients.

• Support acceptance testing of applications in target cloud environment
• Support application bug fix for migration-related application defects
• Structure and coordinate with application functional owners for the required testing of applications prior to, during, and post migration
• Report and resolve issues related to infrastructure and application migration activities
• Determine the Definition of Ready for work items to be slotted into a Sprint activities
• Deliver working software or acceptable deliverables in every iteration/activities
• Help the Product Owner break larger work items (Epics, User Stories) into smaller User Stories based on functionality activities
• Estimate Product Backlog items (Epics, User Stories), Decompose User Stories into smaller, actionable Tasks, Estimate Tasks during Sprint Planning, Commit to Sprint delivery based on the Definition of Done, Adhere to the Definition of Done activities
• Report daily status & impediments during Daily Stand-Up activities
• Escalate impediments, Frequent (daily) communication with and demonstration of progress to the Product Owner activities
• Maintain all boards (Scrum) activities
• Maintain project management tool (JIRA)
• Ability to work productively in a team environment and participate as a positive and cooperative team member