Application Specialist - Southern California

Sales Reports to

Vice President of Sales

About the Role

We are seeking an Applications Specialist of Solid Round and Insert Cutting Tools. A successful representative is responsible for account management and generating new opportunities for the organization.

Responsibilities

• Scheduling appointments, meeting existing customers in order to review customer applications and product requirements and to determine opportunities.
• Effective planning to conduct sales presentations by meeting customers physically on a daily basis.
• Liaising between the company and the customers for up-to-date conditions on pricing, service, and latest product release launches.
• Generating and developing prospect accounts to increase revenue, by partnering with the distribution chain.
• Continuously updating all customers on company product modifications, changes, and enhancements.
• Enhancing up to date knowledge on new products, procedures, services, and tools by attending departmental and training meetings.
• Maintaining professionalism, diplomacy, sensitivity, and tact to portray the company in a positive manner.
• Effectively attending conferences and trade shows.
• Using marketing data to maximize sales effectiveness and efficiency by using relevant sales management tools.
• Organizing joint sale calls and attending them with distributors.
• Preparing reports for sales and marketing and maintaining expense accounts.
• Updating and maintaining customer accounts including contact names and numbers for future sales.
• With the help of inside sales support, provide product quotes to customers as needed.
• Ensuring follow-up after passing leads to managers with complete profile customer information, calls-to-action, sources, dates.

Requirements

• 1-3 years Strong Manufacturing background with a focus in Milling, Turning, Grooving
• Knowledgeable in tooling and manufacturing process
• Ability to assist customers with processing parts and correct application of tools
• Job shop experience is high in regard
• Assisting customers with proper speeds and feeds for materials used
• Experience in designing special tools is highly regarded
• Experience processing customer parts from drawing to finished product
• Account management for current customers
• Proven ability to develop new customers is ideal
• Degree in any field of sales and marketing is highly regarded

Skills/Abilities

• Capable of preserving confidential or sensitive information
• Effective time management, organization and multi-tasking skills
• Special people skills to deal with customers and an outgoing personality
• Able to prospect new accounts
• Effective written and verbal communication skills
• Very good team player and should work well under pressure
• Proficient in Microsoft Excel
• Requires knowledge and some experience in own discipline through education and experience
• Has some knowledge of business and its various aspects but is still acquiring further knowledge and experience
• No supervisory responsibilities; accountable for developing functional contribution
• Uses existing procedures to solve standard problems; analyzes information and standard practices to make judgments
• Exchanges simple information, asks questions and checks for understanding
• Use assigned methods, tools and processes
• Support sharing of best practices

Physical Requirements

• Must be able to lift 15 pounds at times
• Must be able to travel
• Must have a valid driver's license and the ability to travel 50%