Application QC Analyst I

About the Company

Sub-Zero, Wolf, and Cove, the leading manufacturer of luxury kitchen appliances, is a longstanding, family-owned company in the Madison area. Icons of design and paragons of performance and quality, these brands are the refrigeration, cooking, and dishwashing specialists found in the world’s most luxurious homes. We look for team members who are driven by innovation and excellence, striving to serve our customers by doing what is right—with integrity, teamwork, and accountability.

About the Role

Candidates will participate as part of a team of developers and analysts to enhance and maintain our digital presence, focusing on ongoing projects for our corporate website, mobile, and related applications. Growth and development are important aspects of this position. Whether you aspire to be a leader or a technical expert, this position will set you up for success in the future.

Responsibilities

• Follow an SDLC methodology for software quality checking by reviewing original business requirements, creating or assisting with the creation of test plans, executing the plans, and documenting any found issues.
• Assist with the deployment of applications to the business, help perform user training, and support rollouts.
• Work closely with development teams to ensure the quality and performance of Sub-Zero's customer-facing website, including mobile applications that support field partners.
• Provide consults with customers to identify current operating procedures and clarify program objectives.
• Work independently and as part of a development team on small, medium, large, and enterprise projects.
• Execute business application requirements for functional business areas.
• Ensure web and mobile applications function consistently across various browsers, devices, and operating systems.
• Collaborate with developers, analysts, and business stakeholders to test and verify backend APIs, ensure proper data flow, and validate requirements for front-end applications.
• Ensure usability and accessibility standards are met within various applications.
• Demonstrate a basic understanding of relational database practices and familiarity with major enterprise database programs such as SQL Server.
• Create logical and physical data flow models.
• Address data quality issues with clients and management.
• Write IT test plans and execute IT & business-created test plans.
• Recommend system changes and enhancements.

Requirements

• Strong analytical and problem-solving abilities.
• Ability to understand and conceptualize applications from both a technical/programming perspective and a business point of view.
• Expertise in web and mobile testing methodologies and an understanding of manual and automated test processes.
• Strong interpersonal and communication skills to work with both technical personnel and business managers.
• A certain degree of creativity and latitude.

Benefits

• Competitive compensation based on skills.
• Industry-leading health, dental, and vision plans.
• Generous 401(k) savings and profit sharing.
• On-site UW Health clinic, fitness center, and walking paths.
• Education assistance and internal training programs.
• Electric vehicle charging.
• Maternity & paternity leave.

This position requires a pre-employment drug/alcohol test and background check, administered after a conditional job offer is extended. A negative drug/alcohol test result is required for employment.