Application Laboratory Manager

About the role

Lead daily operations of the Innovation Creation & Design (IC&D) Operations Laboratory in NYC, ensuring high-quality sample and evaluation preparation delivered on time and in full. This position is on-site 5 days a week and is part of a collaborative, customer-focused, and solution-oriented team.

Responsibilities

• Drive laboratory performance through effective resource planning, workload balancing, capacity management, and key performance indicator monitoring.
• Ensure compliance with laboratory safety standards, environmental requirements, waste management procedures, and applicable regulations.
• Lead, coach, and develop laboratory team members through clear objectives, performance management, onboarding, and training programs.
• Establish and maintain standardized operating procedures to improve consistency, quality, and operational efficiency.
• Partner with internal stakeholders including Perfumers, Sales, Consumer Insights, Quality Control, and Science, Technology & Innovation teams.
• Manage laboratory improvement projects and support change initiatives that enhance service levels, productivity, and customer satisfaction.
• Oversee laboratory equipment maintenance, organization, and operational readiness.
• Collaborate with global laboratory peers to align best practices and continuous improvement initiatives.

Requirements

• Bachelor’s degree in a scientific discipline or equivalent combination of education and experience.
• Minimum 5 years of relevant laboratory experience, including leadership or supervisory responsibilities.
• Experience managing operations within a laboratory environment with a strong focus on quality and service delivery.
• Knowledge of laboratory safety requirements, regulatory compliance practices, and risk management principles.
• Proven ability to lead people, develop talent, and foster a culture of accountability and continuous improvement.
• Strong organizational and project management skills with the ability to balance multiple priorities effectively.
• Excellent verbal and written communication skills.
• Experience using data, metrics, and performance indicators to drive decision-making.

Preferred Qualifications

• Prior management of a fragrance laboratory.
• Experience leading and implementing laboratory optimization, lean, or continuous improvement programs.
• Creative problem-solving skills with a proactive and adaptable approach to challenges.

Benefits

• Medical, dental, and vision coverage.
• 401(k) retirement plan.
• Vacation and holidays.
• 16 weeks paid parental leave.
• Annual bonus plan.
• Recognition by Newsweek as one of America's Greatest Workplaces for Perks & Benefits.
• Career development and tuition reimbursement opportunities.
• Commuter benefits.

Pay

Salary range: $86,394 – $123,420 USD.

About the company

IFF is a global leader in flavors, fragrances, food ingredients, and health & biosciences, delivering sustainable innovations that elevate everyday products. The company values diversity and inclusion, fostering an inclusive workplace for all employees regardless of ethnicity, national origin, race, age, sex, veteran status, religion, gender identity, sexual orientation, or disability. IFF has been recognized on the Disability Equality Index and the Forbes Net Zero Leaders 2026 list.