Application Engineer I

About the role

At Greenheck Group, joining our team means more than just starting a job; it’s joining an award-winning culture that prioritizes your growth and development. As an innovative, environmentally responsible manufacturer of commercial HVAC systems, we design and manufacture industry-leading air movement and ventilation solutions through our family of trusted brands. Our products are found in commercial, institutional, and industrial facilities worldwide, from schools and hospitals to factories and stadiums. Since 1947, we’ve proudly invested in our people and our communities, fostering innovation, leadership, and opportunity at every level.

The Application Engineer provides technical application support, quotes special product designs, and presents application training programs for internal and external customers in our industry. The position demonstrates a basic understanding of the rep network and sales channel.

Responsibilities

• Provide assistance to the product support team on technical support via phone and e-mail for both internal and external salespeople in the areas of product selection and application.
• Develop and communicate solutions for basic product applications under direct supervision.
• Gather information and provide resolution to complex field problems; may include travel for onsite support.
• Understand and interpret industry codes and standards to determine product needs and requirements.
• Assist with highlighting and communicating key selling points of current products for delivery to sales teams and customers.
• Identify opportunities for process improvement and work to implement where applicable.
• Become familiar with competitor products and apply this knowledge to the company’s advantage.
• Organize and present trainings to internal and external customers both onsite and offsite; may assist with offsite events including planning, set-up, and basic customer interactions.
• Develop awareness of industry-related associations and their purpose.
• May provide mentoring, training, indirect supervision of other team members, or may have direct reports.
• Manage basic individual projects in accordance with predetermined completion dates.
• Document service calls to record data on product questions and field issues.

Requirements

• 0–2 years of relevant work experience in engineering required.
• 4-year bachelor’s degree in engineering required.

Benefits

Greenheck Group provides competitive pay and a comprehensive benefits package as part of its total rewards program. The starting base pay range for this position is $77,235–$95,408 and may vary based on factors such as job-related knowledge, skills, experience, and performance.

Benefits include:

• Health & Family Support
• Financial Security
• Learning & Development
• Rewards & Recognition
• Wellbeing & Mental Health
• Work-Life Balance
• Fun Perks

Physical Requirements

• Work is performed in an office environment and requires the ability to operate standard office equipment, such as a computer and phone.
• Sedentary work; exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.
• Repetitive motion involving substantial motions of the wrists, hands, and/or fingers.
• Close visual acuity required for preparing and analyzing data, transcribing, viewing a computer terminal, and extensive reading.
• Occasional mobility required to attend in-person meetings and complete various office tasks.