Application Engineer, Food Retail Refrigeration

About the Role

As an Application Engineer in Food Retail Refrigeration, you will help shape the future of supermarket refrigeration by partnering directly with customers to design and implement efficient, reliable, and sustainable solutions. Your expertise will influence how refrigeration systems are engineered and deployed across the market. Working at the intersection of engineering, customer engagement, and innovation, you will support customers throughout the product lifecycle, from system design and implementation to troubleshooting and optimization. Your contributions will help customers maximize performance while advancing the adoption of new technologies. You will also play a key role in strengthening customer relationships, identifying opportunities for improvement, and bringing valuable market insights back into the organization to support continuous innovation. This is a remote position for someone located in the United States, ideally in the eastern or central time zone.

Responsibilities

• Partner with customer engineering teams to integrate Danfoss refrigeration and control solutions into supermarket refrigeration system designs.
• Provide technical guidance, training, and educational resources that help customers successfully adopt new technologies and products.
• Support customer meetings alongside sales teams, delivering technical expertise that drives confidence and long-term partnerships.
• Troubleshoot refrigeration applications and support equipment startups to help customers maintain reliable system performance.
• Manage customer-reported product issues and enhancement requests, coordinating with internal teams to drive timely resolution and continuous improvement.

Requirements

• Bachelor in Engineering (Mechanical or Electrical) or Engineering Technology with preference in Mechanical, Refrigeration, or HVAC.
• Knowledge in HVAC/R applications including supermarket parallel racks with preference on controls systems.
• Ability to help advance market share against strong competition.
• Ability to balance high demands inherent with multiple customers while managing projects and technical discussions.
• Entrepreneurial as well as strong initiative and ability to lead/drive process improvements.
• Willing and able to travel regionally and internationally (20-30% travel required).
• Periodic after-hours emergency phone support.
• Experience with MS Office required.

Pay

The base salary range for this position is $100,000 to $125,000. Actual salaries will vary depending on factors including but not limited to location, experience, and performance.

Benefits

• Promotion from within and support for learning with mentoring, training, and access to global opportunities.
• Flexibility, autonomy, and support to maintain a healthy work-life balance.
• Inclusive work environment where people of all backgrounds are respected and valued.
• Annual bonus, paid vacation, pension plans, and personal insurance (benefits vary by country and contract).