Application Engineer – Field Industrial/Power Engineer
Your Core Mission
You will use your technical expertise to support the sales process and ensure customer success, specifically focusing on power analysis, power quality, and electrical grid applications.
Become a Trusted Power Systems Advisor: Build strong relationships with top customers (utilities, EV manufacturers, renewable energy developers) and act as their go-to expert on DEWESoft hardware and software solutions for power analysis.
Drive Technical Demand: Understand customer needs in electrical sing and grid monitoring. Recommend and configure solutions for complex challenges like harmonics analysis, transient recording, and efficiency measurements.
Support Sales & Validate Solutions: Work closely with the Sales team to conduct technical demos, proof-of-concepts, and on-site field sing. Create specialized technical documentation (power-focused case studies, setup files, training materials) to drive success.
Provide Product Feedback: Be the "voice of the customer" by collecting valuable feedback on power-specific software modules and hardware features to help guide DEWESoft's future product development.
Required Skills & Experience
- Experience: 5–7 years of field experience, with a 2–4 year degree in Engineering, Electrical Engineering, Automation/Controls Engineering, or a closely related technical field.
- Technical Knowledge: Strong understanding of power systems, three-phase electrical circuits, power quality parameters, and sensor technology (such as current clamps, Rogowski coils, and high-voltage transducers).
- Deep familiarity with Power Analyzers, Data Acquisition Systems, and specialized electrical sing software.
- Travel: Ability to travel significantly (50%–75%) within the U.S. and Canada to visit customer sites, substations, and industrial facilities.
- Soft Skills: Excellent written/verbal communication, self-motivated, and comfortable working both independently and as part of a remote team.
- Aptitude: The ability to safely navigate and troubleshoot complex electrical, power, industrial, and communication applications and data acquisition setups in the field.
- Preferred Knowledge: Familiarity with industrial controllers, variable frequency drives (VFDs), and PLC equipment (e.g., AB, Siemens). Familiarity with industrial and utility communication protocols (e.g., Modbus, OPC UA, CAN bus, or IEC 61850).