Application Engineer 3 (24x7)

About the role

Designs software tools and subsystems to support software reuse and domain analyses and manages their implementation. Manages software development and support using formal specifications, data flow diagrams, other accepted design techniques and Computer-Aided Software Engineering (CASE) tools. Estimates software development costs and schedule. Reviews existing programs and assists in making refinements, reducing operating time and improving current techniques. Formulates and defines specifications for software applications or modifies and maintains existing applications using engineering releases and utilities from the manufacturer. Responsible for program design, coding, testing, debugging and documentation. Instructs, directs, and checks the work of other task personnel. Responsible for quality assurance review and the evaluation of existing and new software products.

Responsibilities

• Develop capabilities to shift from the current manual system security evaluation and authorization process to a new model that emphasizes automation, streamlined processes and approvals, continuous monitoring and assessment, and network data gathering across the entire life cycle of a project.
• Ensure data reliability and accuracy by monitoring and maintaining application systems.
• Contribute to operational success through continuous performance monitoring and proactive troubleshooting, to potentially include changes to system configuration, changes to the code base, etc.
• Maintain system health by tracking metrics, logs, dashboards, alerts, and application status to prevent downtime and ensure optimal application performance.
• Support watchfloor operations by identifying service degradation, failed dataflows, system errors, and application issues, and escalating as needed.
• Perform basic Linux system administration tasks, including checking service status, starting, stopping, and restarting services, reviewing logs, validating disk, memory, and CPU usage, and supporting server reboots.
• Support cloud-based operations by using the AWS Console or AWS CLI to check instance health, review system status, restart or reboot servers, and assist with basic operational troubleshooting.
• Work in a rotating shift schedule, 6AM-6PM / 6PM-6AM, to provide 24/7 application support on our watch floor.

Requirements

• TS/SCI with agency appropriate polygraph
• High School Diploma/GED
• Associate's Degree
• Bachelor's Degree
• Master's Degree
• Doctorate's Degree

Qualifications

• Minimum 10 years of experience in a technical field directly related to the labor category being proposed.
• Minimum 8 years of experience with a Bachelor's Degree.
• Minimum 6 years of experience with an Associate's Degree.
• Minimum 4 years of experience with a Master's Degree.
• Minimum 2 years of experience with a Doctorate's Degree.

Skills

• Monitoring / Watchfloor Operations: Grafana, Kibana, Splunk, CloudWatch, or similar monitoring tools; dashboard monitoring, alert triage, log review, incident escalation, and shift turnover support.
• Linux / Systems Administration: Comfortable working in a Linux environment; ability to check system health, start, stop, and restart services, review logs, and reboot servers safely.
• Cloud / AWS Operations: C2E, HCI, AWS, Lambda, AWS Console, or AWS CLI experience supporting EC2 instances, service health checks, and basic operational troubleshooting.
• Dataflow / Application Support: Apache NiFi, Cribl, Kafka, Logstash, or similar data pipeline / dataflow tools; experience monitoring application health, failed jobs, queues, data movement, and ingestion issues.
• DevOps: Terraform, Ansible, GitLab Pipelines, Docker

Benefits

• Generous PTO plan of up to 200 hours annually.
• Choice of Medical Plan Options, some with Health Savings Account (HSA) Vision and Dental Life and AD&D Benefits.
• Short and Long-Term Disability Hospital Indemnity, Accident, and Critical Illness Insurances.
• Optional Identity Theft and Legal Protection Services.
• Complimentary branded clothing orders annually.
• Compensation range of $64.39 - $87.19 per hour.
• Various contract and work locations throughout Maryland, Virginia, Colorado, Texas, Utah, Alaska, Hawaii and OCONUS.
• Variety of team-building events throughout the year such as: monthly lunches, summer company picnic, and an annual holiday party.