Application Developer Levels 1 - 5 - Revenue Applications (TCU)

Summary

This position is responsible for designing, developing, and testing software solutions across web-based, mobile, client/server, and cloud environments, while producing technical specifications and documentation in accordance with MTA standards. This role collaborates closely with cross-functional teams to build and support next-generation revenue applications for Ticket Vending Machines, Ticket Office Machines, and mobile sales platforms, including post-production operational support.

Critical Skills Required

• Proficiency in Written Technical Communications
• Proficiency in Oracle SQL and PL/SQL
• Experience in Python Web and API Development
• AJAX, HTML, JavaScript and CSS
• AWS Cloud Platform Knowledge and Cloud Computing Concepts
• Windows Server Operating Systems
• Windows and Linux OS Scripting Languages (PowerShell, Bash)
• Docker
• Git

Responsibilities

Level 1

• Code, configure, and deliver easily maintainable software according to the specification provided using standard MTA tools and products.
• Test and debug routines and programs for efficient processing and maximum utilization of computer systems.
• Develop and maintain technical and standard documentation for program development activity in a timely and high-quality manner.
• Participate in the evaluation of new software development products, applications, practices, and techniques.
• Participate in the development and maintenance of functional test plans that adequately test the defined requirements and functions.
• Participate in the analysis of business requirements and system design for the development and configuration of software applications that support MTA business requirements.

Level 2

Same as Level 1, with the following additional responsibilities:

• Participate in the investigation and resolution of production problems, and assist other technical support staff in solving technical issues related to MTA software applications.

Level 3

Same as Level 2, with the following additional responsibilities:

• Code, configure, and deliver easily maintainable software according to the specification provided using standard MTA tools and techniques, following MTA standards and guidelines.
• Participate in the analysis and development of the business specification.
• Investigate and resolve production problems in a timely manner.
• Assist less experienced software developers/analysts in solving coding and technical issues related to MTA software.

Level 4

Same as Level 3, with the following additional responsibilities:

• Work with business users to develop the technical and business specifications.
• Test and debug routines and programs for efficient processing and maximum utilization of computer systems.
• Analyze, develop, and maintain high-quality technical documentation in a timely manner.
• Investigate and resolve production problems in a timely fashion.
• Develop and maintain functional test plans that adequately test the defined requirements and functions.
• Guide and lead software developers/analysts throughout the project life, from design, build, and test through to delivery.
• Evaluate the operating efficiency of software developed by other MTA software developers/analysts and consultants.

Level 5

Same as Level 4, with the following additional responsibilities:

• Lead in the development and delivery of well-designed software, from simple to extremely complex applications, following MTA standards and guidelines.
• Take a leadership role in working with MTA business users to develop functional requirements and system specifications.
• Analyze, develop, and maintain high-quality technical documentation.
• Investigate and resolve production problems and assist other technical support staff in solving coding and technical issues related to MTA software applications.
• Lead the evaluation of new software development products, applications, practices, and techniques.
• Lead in the development and maintenance of functional test plans that adequately test the defined requirements and functions.
• Develop test criteria, analyze/debug logic and coding errors, review programs, and assist other team members with the testing of all computer routines, programs, and integrated solutions.

Qualifications

Level 1

• Basic programming skills in MTA IT-supported languages and software packages; basic knowledge of secure coding techniques is a plus.
• Basic knowledge and some experience applying programming logic to the development and debugging of software applications.
• Basic knowledge of Windows and/or Linux operating systems and internet technologies.
• Good interpersonal skills, ability to function as part of a team that might include end-users as well as other technical staff.
• Ability to conceptualize business requirements of the program being developed, including the ability to identify underlying principles and the appropriate data handling techniques required.
• Good oral and written communication skills.
• Good analytical skills.
• Ability to initiate, demonstrate flexibility, and good time management skills.
• Availability to handle production problems outside normal workday hours.

Level 2

Same as Level 1, with the following additional qualifications:

• Programming skills in MTA IT-supported languages and software packages; basic secure coding techniques a plus.
• Knowledge of Windows and/or Linux operating systems and internet technologies.
• Good interpersonal skills, ability to function as part of a team that might include end-users as well as other technical staff.
• Demonstrated troubleshooting skills and ability to handle multiple programming tasks simultaneously.

Level 3

Same as Level 2, with the following additional qualifications:

• Strong programming skills in an MTA IT-supported language.
• Strong knowledge of Windows and/or Linux operating systems and internet technologies.
• Strong interpersonal skills, ability to function as part of a team that might include end-users as well as other technical staff.
• Demonstrated ability to conceptualize business requirements of the program being developed, including the ability to identify underlying principles and the appropriate data handling techniques required.
• Strong leadership, oral and written communication skills.
• Strong analytical skills.
• Strong troubleshooting skills and ability to handle multiple programming tasks simultaneously.
• Ability to initiate, demonstrate flexibility, and good time management skills.

Level 4

Same as Level 3, with the following additional qualifications:

• Advanced programming skills in an MTA IT-supported language, including secure coding techniques.
• Advanced knowledge of Windows and/or Linux operating systems and internet technologies.
• Strong interpersonal skills, ability to function as part of a team that might include end-users as well as other technical staff.
• Ability to work independently with minimal supervision.
• Advanced ability to conceptualize business requirements of the program being developed, including the ability to identify underlying principles and the appropriate data handling techniques required.
• Ability to instruct and guide less senior software developers/analysts.

Level 5

Same as Level 4, with the following additional qualifications:

• Advanced programming skills in an MTA IT-supported language, including secure coding techniques.
• Excellent knowledge of Windows and/or Linux operating systems and internet technologies.
• Excellent interpersonal skills, ability to function as part of a team that might include end-users as well as other technical staff.
• Demonstrated ability to work independently with minimal supervision.
• Demonstrated strong troubleshooting skills and ability to handle multiple programming tasks simultaneously.
• Strong ability to conceptualize business requirements of the program being developed, including the ability to identify underlying principles and the appropriate data handling techniques required.
• Strong leadership skills and excellent oral and written communication skills, particularly the ability to describe technical issues in non-technical terms.
• Demonstrated ability to plan activities and instruct and guide less senior software developers/analysts.
• Excellent analytical skills.
• Ability to demonstrate highly developed knowledge of current industry standard IT technologies and market trends.
• Demonstrated ability to plan, present, and apply complex technology solutions to solve critical business requirements effectively and efficiently.
• Proven experience working with senior-level staff contributing to both short and long term, technology-related planning strategies.

Education and Experience

Level 1

• Bachelor's degree or a minimum of 1 year of experience developing and maintaining software applications in a business environment.

Level 2

• Bachelor's degree or a minimum of 5 years' experience developing and maintaining software applications in a business environment.
• Must possess a minimum of 3 years' experience applying programming logic to the development of computer programs and software applications.

Level 3

• Bachelor's degree or a minimum of 7 years' experience developing and maintaining software applications in a business environment.
• Must possess a minimum of 5 years' experience applying programming logic to the development of computer programs and software applications.

Level 4

• Bachelor's degree or a minimum of 10 years' experience developing and maintaining complex software applications in a medium-large business environment.
• Must possess a minimum of 8 years' experience applying programming logic to the development of computer programs and software applications.

Level 5

• Bachelor's degree or a minimum of 12 years' experience developing and maintaining complex software applications in a medium-large business environment.
• Must possess a minimum of 10 years' experience applying programming logic to the development of computer programs and software applications.