Application Consultant - ServiceNow
IBM · Atlanta, GA · 2 wk ago
HybridEngineeringFull-time
Role and Responsibilities
- Gather, analyze, and translate business requirements into ServiceNow solutions.
- Design and configure ServiceNow capabilities aligned with client needs.
- Provide functional expertise across one or more ServiceNow modules.
- Collaborate with developers, architects, and stakeholders throughout project delivery.
- Lead solution discussions and support implementation activities.
Required Technical and Professional Expertise
- Strong hands-on experience configuring ServiceNow solutions in implementation environments.
- Proven ability to translate business requirements into scalable ServiceNow designs.
- Good knowledge of one or more ServiceNow modules such as ITSM, ITOM, HRSD, CSM, or Source-to-Pay.
- Ability to work independently with stakeholders and drive solution discussions.
- ServiceNow Certified System Administrator (CSA) certification.
Preferred Technical and Professional Experience
- Additional ServiceNow module certifications.
- Experience supporting end-to-end ServiceNow implementations.
- Industry experience within Telecommunications, Utilities, Manufacturing, or Automotive environments.