Application Analyst 3 | Full Time | Day
Concord Hospital Health System · Concord, NH · 1 mo ago
Information TechnologyFull-time
Responsibilities
- Leads, plans, or participates in IT projects.
- Serves as nursing informatics analyst.
- Captivates IT technical and client support resources.
- Maintains responsibility for assigned products including integration with other applications.
- Demonstrates knowledge of interfacing, network, database, desktop, servers, redundancy, availability, and security.
- Follows policy/procedure for support of Information Systems.
- Handles problem escalations from departmental IT resources and is accountable for problem resolution.
- Understands business/clinical operations and work flow and anticipates how system features, changes or issues will impact end-users.
- Anticipates product direction and understands impact to organization.
- Follows IT project tracking and IT change management processes.
- Plans, designs, creates and maintains configurable aspects of assigned systems ex. forms, reports, tables, parameters.
- Creates and maintains IT system documentation per the IT Documentation Policy.
- Performs quality assurance testing inclusive of functional, integration, interface and redundancy/reliability testing.
- Manages vendor relationships inclusive of obtaining and negotiating proposals, escalating issues and planning for future systems.
- Provides mentorship to IT staff members.
- Endorses, supports, and champions the outcomes of ITS process improvement initiatives.
- Participates in IT administrative on call rotation.
- Complies with ITS Policies and Procedures.
Requirements
- Five or more years experience implementing and supporting healthcare information systems.
Qualifications
- Four years of formal training or education beyond the high school level (e.g., Bachelors Degree).
- Some positions may require nursing licensure.
Skills
- Knowledge of interfacing, network, database, desktop, servers, redundancy, availability, and security.
- Ability to handle problem escalations and resolve issues.
- Understanding of business/clinical operations and work flow.
- Anticipation of product direction and its impact on the organization.
- Experience in managing vendor relationships and IT project tracking.
- Ability to mentor and support IT staff members.
- Experience in performing quality assurance testing and creating IT system documentation.
- Experience in planning, designing, and maintaining configurable aspects of assigned systems.
- Experience in managing and negotiating IT proposals.
- Experience in participating in IT administrative on call rotations.
Benefits
- Equal Employment Opportunity Employer.
Pay
TBD
Schedule
TBD
Physical and Work Requirements
- The physical demands and characteristics of the work environment described here are representative of those that will be encountered by an employee to successfully perform the essential functions of this job.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- The Dictionary of Occupational Titles Material Handling Classification is SEDENTARY.
- The employee must regularly lift, carry or push/pull less than 10 pounds, frequently lift, carry or push/pull less than 10 pounds, and occasionally lift, carry or push/pull up to 10 pounds.
- The employee is frequently required to hear, sit, and speak. The employee is occasionally required to stand.
- The noise level in the work environment is usually moderate.