APPLICATION ADMINISTRATOR-LEAD- 09222026- 81070

About the role

The Application Administrator Lead for Identity and Access Management (IAM) supports the Tennessee Department of Human Services (DHS) within the Strategic Technology Solutions (STS) organization. The position serves as the internal administrator and technical lead for the DHS Ping/ForgeRock IAM platform and works with application owners, cybersecurity teams, Active Directory, agency teams and vendor partners. The primary focus is to maintain reliable and secure IAM platform services, coordinate application integrations, and provide internal oversight of changes, upgrades, patches, releases, incidents, and vendor work. The role supports access certifications and identity lifecycle controls, including onboarding, role changes, and timely offboarding, while helping reduce excessive or accumulated access. This is a platform administration and governance role rather than a front-line access-request processing position. The successful candidate must be able to evaluate technical changes, troubleshoot complex issues, document the environment, communicate clearly with technical and business partners, and transfer platform knowledge from vendors to DHS staff.

Requirements

This position requires a criminal background check and CJIS/FT