Appliance & Refrigeration Repair Tech
Responsibilities
- Drive to multiple customer's homes daily to diagnose and repair a variety of home appliances with high levels of quality and efficiency.
- Deliver excellent customer experience that exceeds expectations consistently.
- Provide customers with value-added solutions that help make their home more clean, comfortable & protected.
- Keep company truck well-maintained & organized, and help manage parts efficiently.
- Perform other duties as assigned.
Requirements
- A high school diploma or general education degree.
- EPA Type I or EPA Universal certification.
- Mechanical knowledge and aptitude, including use of testing & repair tools.
- Experience repairing and diagnosing a variety of home appliances preferred.
- Can follow directions and processes for quality workmanship.
- Use smartphone, including use for part ordering.
- Successfully pass a background & drug screen.
- Valid driver’s license for the state(s) in which you work.
- Ability to travel up to 100%.
- Ability to work variable and flexible hours, including required overtime.
- Ability to read, understand, and apply written text of a technical nature to answer questions, solve problems, and complete job tasks.
- Excellent communication skills, both verbal and written.
- Constantly lift, carry, push, or pull up to 20 lbs (frequently lift, carry, push, or pull 50 lbs; occasionally lift, carry, push, or pull 100 lbs).
- Constantly reach outward, handle and finger objects, stand, walk, sit and type using a keyboard.
- Frequently bend, squat, kneel, twist, turn, stoop, climb, and crawl.
- Occasionally reach above shoulder.
- Occasionally drive automatic transmission vehicle.
Qualifications
1 - 2 Years Experience
Skills
High school diploma or general education degree
EPA Type I or EPA Universal certification
Mechanical knowledge and aptitude, including use of testing & repair tools
Experience repairing and diagnosing a variety of home appliances preferred
Can follow directions and processes for quality workmanship
Use smartphone, including use for part ordering
Successfully pass a background & drug screen
Valid driver’s license for the state(s) in which you work
Ability to travel up to 100%
Ability to work variable and flexible hours, including required overtime
Ability to read, understand, and apply written text of a technical nature to answer questions, solve problems, and complete job tasks
Excellent communication skills, both verbal and written
Constantly lift, carry, push, or pull up to 20 lbs (frequently lift, carry, push, or pull 50 lbs; occasionally lift, carry, push, or pull 100 lbs)
Constantly reach outward, handle and finger objects, stand, walk, sit and type using a keyboard
Frequently bend, squat, kneel, twist, turn, stoop, climb, and crawl
Occasionally reach above shoulder
Occasionally drive automatic transmission vehicle
Benefits
- Comprehensive set of medical, dental, and vision benefits with an additional employer-paid health care subsidy for any dependent tier medical plan enrollment under the Transform Health and Welfare Plan.
- Opportunity to contribute to 401k plan, with an employer match calculated on your before-tax contributions, 100% on the first 3% of salary.
- Additional performance bonuses & sales incentives throughout the year.
- Year-round work with Sears large scale and wide product range, Sears cross trains techs and keeps them busy year round.
- Best in class training program.
- Peer mentoring – Onboarding buddy and mentor technicians to help you grow your skills.
- Many ways to advance and cross-train to keep growing your career.
- Their average tenure is >12 years!
- Sears provides company vehicle, uniforms, specialty tools, mobile phone & industry-leading app that eliminates paperwork and provides technical support.