Appliance Delivery Helper

As an Appliance Delivery Helper, you’ll assist with the delivery, installation, repair, and haul-away of appliances and other equipment. This role, known internally as a Deliver Experience Cadet, involves a variety of order fulfillment duties, including delivery, installation, integration, networking, and repair of consumer electronics devices.

Responsibilities

• Attend to appointments individually or lead a two-person crew up to 30% of the time, including completing basic complexity installation and repair of home theater equipment and appliances.
• Determine the best way to install major appliances, including measuring and protecting areas en route, deciding whether any doors need to be detached, and moving fixtures.
• Remove and re-install doors and panels as necessary.
• Provide a seamless client experience by offering advice on product placement, services, and other content.
• Manage inventory and vehicle maintenance in partnership with other team members.
• Process paperwork and payment, provide feedback to store teams, and complete in-store repairs.

Requirements

• 6 months of customer service, sales, installation, or large product delivery experience.
• Current, valid driver’s license.
• Maintain a driving record that meets Best Buy’s safety standards (e.g., minimal number of violations/accidents).
• Ability to lift 350 pounds individually or 700 pounds as a team with the use of support tools such as a harness, dolly, or lift, with or without reasonable accommodation.
• Be at least 21 years old.
• Acquire and maintain any state or local licensing, as required, within 90 days of being hired.

Preferred Qualifications

• Leadership, decision-making, written and verbal communication, and client relations skills.

Benefits

• Competitive pay.
• Great employee discount.
• Financial savings and retirement resources.
• Support for physical and mental well-being.
• Different types of leaves of absence (LOA) and potential pay sources based on eligibility, including intermittent or reduced-schedule leave for certain medical or family care leaves.
• Paid time off (vacation or PTO) offered to full-time and part-time employees based on work location, employment status, salary or hourly status, and years of service.
• Various forms of incentive pay for eligible roles to drive performance and offer recognition for achieving financial and strategic results.

Position Type: Full time