Apparel Team Lead - Full Time

About the role

Under the supervision of the Group Sales or Department Manager, the Team Leader gives daily direction to the associates in one of the store’s departments, overseeing merchandise presentation, inventory control, pricing, sales enhancements, stocking, and customer service activities.

Responsibilities

• Support the GSM/DM in achieving departmental sales, gross margin, inventory shrinkage, and payroll goals.
• Provide daily direction to associates within the department and prepare to-do/task lists.
• Execute all merchandising directives (e.g., “Top 25 list,” “Extreme Savings” items) and maintain plan-o-grams as set by the Corporate Office.
• Ensure a pleasant and productive shopping experience for all customers.
• Assist the GSM/DM and Human Resources Manager in staffing the department with service-oriented associates, including interviewing, training, scheduling, and performance appraisals.
• Resolve customer and associate opportunities with the GSM/DM and HR Manager.
• Maintain a high level of personal customer service and achieve better-than-company-average customer service results.
• Remain a product expert through ongoing training and conduct product demonstrations for staff.
• Assist the GSM/DM with coordination of special events, pricing and UPC integrity, inventory accuracy, and proper display, signing, and pricing of advertised items.
• Carry out supervisory responsibilities in accordance with company policies and applicable laws, including planning, assigning work, evaluating performance, and maintaining a harassment-free environment.
• Provide a legendary customer experience by identifying needs, making product recommendations, and promoting programs such as CLUB Membership, VOC, and In-Store Pick-up.
• Perform all other duties as assigned.

Requirements

• High School Diploma or equivalent.
• 2 to 4 years of retail sales experience.
• Supervisory experience is a plus.

Skills

• Ability to calculate figures such as discounts, commissions, and percentages.
• Ability to read and analyze reports.
• Effective communication with managers, associates, customers, and the public.
• Proficiency in conducting meetings and presentations.
• Experience with PC-based word processing, spreadsheets, database management, and electronic point-of-sale/inventory systems.
• Strong interpersonal skills and ability to build effective working relationships.

Physical Requirements

• Constantly stand and/or walk during shift.
• Occasionally ascend or descend ladders, stairs, or ramps.
• Constantly communicate with others to exchange information.
• Occasionally repeat motions involving wrists, hands, and/or fingers.
• Occasionally operate machinery, power tools, or motor vehicles/heavy equipment.
• Light work involving moving objects up to 20 pounds constantly; may occasionally lift up to 100 pounds with assistance.
• Occasionally work in tight or confined spaces.
• Occasionally work in noisy environments.

Independent Judgement

Performs duties within the scope of company policies and objectives. Analyzes problems, performs needs assessments, and exercises independent judgment within accepted practices. Makes recommendations that affect policies, procedures, and practices.

Pay

Starting pay rate: $18.00 – $20.75 per hour.

Benefits

• Discounts on retail merchandise, restaurants, world-class resorts, and conservation attractions.
• Medical, dental, and vision coverage.
• Health Savings Account and Flexible Spending Account.
• Voluntary benefits.
• 401k Retirement Savings Plan.
• Paid holidays, vacation, and sick time.
• Bass Pro Cares Fund and additional benefits.