Apparel Outfitter

About the Role

The Sales Outfitter performs various selling and customer service activities, including greeting and acknowledging all customers in a prompt and friendly manner, handling merchandise with care, and providing information, assistance, and direction to customers.

Responsibilities

• Supports a strong commitment to world-class customer service and ensures a pleasant and productive shopping experience for all customers.
• Demonstrates product to customers.
• Replenishes product on shelves as required per merchandising guidelines.
• Remains a product “expert” through ongoing product knowledge training.
• Remains knowledgeable of advertised sales; maintains pricing and signing.
• Assists with seasonal floor merchandise moves.
• Restocks merchandise as required.
• Keeps work area clean, neat, and well-stocked with supplies.
• Follows all company policies and procedures.
• Provides a legendary experience for every customer by:
  • Identifying and evaluating customers' needs.
  • Making product recommendations based on this analysis.
  • Promoting programs including, but not limited to, CLUB Membership, VOC, and in-store pickup.
• Performs all other duties as assigned.

Requirements

• Minimum education: High school diploma or equivalent experience.

Skills

• Ability to calculate figures such as discounts and make change for customers.
• Ability to communicate in a friendly and professional manner with customers and associates.
• Ability to establish and maintain effective working relationships with management, coworkers, and customers.
• Ability to operate a computerized point-of-sale register system.

Physical Requirements

• Constantly stand and/or walk during shift.
• Occasionally ascend or descend ladders, stairs, or ramps.
• Constantly communicate with others to exchange information.
• Occasionally repeat motions that may include the wrists, hands, and/or fingers.
• Occasionally operate machinery and/or power tools.
• Occasionally operate motor vehicles or heavy equipment.
• Light work that includes moving objects up to 20 pounds constantly; may occasionally move and lift objects up to 100 pounds or more (utilizing a team lift as needed).
• Occasionally work in tight and confined spaces.
• Occasionally work in noisy environments.

Independent Judgment

Performs tasks and duties under general supervision, using established procedures and innovation. Chooses from limited alternatives to resolve problems. Occasional independent judgment is required to complete work assignments. Often makes recommendations to work procedures, policies, and practices.

Benefits

• Discounts on retail merchandise, restaurants, world-class resorts, and conservation attractions.
• Medical, dental, and vision coverage.
• Health Savings Account (HSA).
• Flexible Spending Account (FSA).
• Voluntary benefits.
• 401k retirement savings plan.
• Paid holidays, vacation, and sick time.
• Bass Pro Cares Fund.
• And more!