Apparel Lead Full Time
About the Role
At BJ’s Wholesale Club, we’re powered by more than 30,000 team members who make a real impact every day. Whether you're stocking shelves, solving problems, or shaping strategy, your work helps families save on what matters most. The Apparel Lead will oversee the apparel department, ensuring the highest level of customer service and driving sales. This role involves managing inventory, merchandising, and executing seasonal strategies to meet financial goals. While the Apparel Lead does not have direct supervisory responsibilities, they play a critical role in supporting business performance and enhancing the Member experience.
Responsibilities
- Customer Service: Provide exceptional customer service by greeting and assisting members, answering questions, and ensuring a positive shopping experience (GAA - Greet, Anticipate, Appreciate).
- Inventory Management: Oversee inventory levels, conduct regular stock checks, and coordinate with the Club Leadership team to ensure product availability. Maintain organized backstock for easy replenishment. Manage clearance, salvage, and markdown execution to achieve sell-through goals.
- Merchandising: Implement and maintain planograms and visual merchandising Gold Standards to create an appealing shopping environment. Ensure displays are attractive, organized, and stocked. Follow guidance and playbooks to execute prominent product placements.
- Gold Standards Compliance: Ensure all apparel displays and merchandise meet BJ’s Gold Standards for presentation and cleanliness. Organize and stack products to correct heights while referencing BJ’s Connect for company expectations.
- Planogram (POG) Execution: Set up and maintain HVS and apparel tables/displays according to current Planogram (POG) guidelines. Ensure all products are correctly placed and signed accurately.
- Pricing and Promotions: Ensure promotional events and signage are visible, accurate, and executed on time.
- Compliance: Adhere to company policies, procedures, and safety standards.
- Collaboration: Train, influence, motivate, and support the apparel team to achieve sales goals and maintain high performance standards. Serve as the Subject Matter Expert for visual merchandising and presentation standards.
- Communication: Provide feedback and maintain open communication to improve the member experience and overall business. Escalate concerns as appropriate.
- Perform other duties as assigned, including working in other departments as needed. Regular, predictable, full attendance is an essential function of this job.
Requirements
- Retail Experience: Minimum of 2-3 years in a retail environment, preferably in soft lines, apparel, or fashion.
- Organizational Skills: Task-oriented, reliable, and goal-driven.
- Customer Service: Demonstrated experience in providing excellent customer service and resolving customer issues.
- Merchandising Knowledge: Familiarity with merchandising principles and experience with Planogram (POG) execution.
- Attention to Detail: Strong attention to detail and ability to maintain high standards of presentation and cleanliness.
- Flexibility: Willingness to work flexible hours, including evenings, weekends, and holidays, as needed.
Job Conditions
- Frequent standing and movement on hard surfaces.
- Regular lifting of up to 30 pounds; occasional heavier lifting with assistance.
Benefits
- Weekly Pay: Get paid every week to manage your money on your terms.
- Free BJ’s Memberships: Enjoy a complimentary The Club Card Membership, plus a free Supplemental Membership for someone in your household.*
- Generous Paid Time Off: Vacation, personal, sick days, holidays, bereavement, and jury duty leave.*
- Flexible and Affordable Health Benefits: Choose from three medical plans, and access optional dental, vision, Health Savings Account (HSA), and flexible spending account options.*
- 401(k) Retirement Savings Plan: Build your financial future with a company match (available to team members 18 and older).*
- Employee Stock Purchase Plan: Accumulate funds through after-tax payroll deductions to purchase shares of BJ’s common stock at a 15% discount.*
*Eligibility requirements vary by position.
Pay
In accordance with Pay Transparency requirements, the compensation range for this position starts at $17.50 per hour. Actual salaries will vary depending on factors including but not limited to location, education, experience, and qualifications.