APPAREL/LEAD CLERK

Responsibilities

• Order, stock merchandise and maintain assigned section.
• Maintain fixtures, displays, and signing.
• Train, coach, and direct associates.
• Perform production and customer service functions.
• Maximize store sales and profits safely and ethically.
• Recognize and ensure compliance with customer service actions.
• Comply with stock displays, divisional signing, recovery, merchandising standards, ticketing standards, corporate policies, planograms, composites, and shrink control guidelines.
• Coordinate and organize merchandising of the section.
• Ensure on-hand integrity, RMS updates as needed.
• Build and maintain vendor relationships.
• Receive and process freight.
• Perform inventory control functions as required.
• Ensure ads and promotions are set to standard.
• Process salvage.
• Prepare for physical inventory as directed.
• Process returns/exchanges.
• Conduct stock counts.
• Build ends and displays.
• Maintain awareness of current market trends.
• React to changing sales opportunities.
• Process product deletions.
• Ensure accuracy and follow up on price changes.
• Sell products to customers.
• Engage with customers and teach/demonstrate selling skills.
• Participate in mandatory training programs.
• Perform cashier functions, when required.
• Process mail.
• Maintain awareness of overstock/understock conditions.
• Respond to verbal customer comments/complaints.
• Assist in the inventory process.
• Write Intersection Transfers.
• Manage P & L responsibilities, seasonal sets.
• Process mismates.

Requirements

• Must be at least 18 years old.
• Willing to be flexible and work mornings, afternoons, evenings, and nights as needed.
• Willing and available to work weekends and holidays as needed.
• Ability to calculate figures and amounts like discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
• Ability to read and interpret documents like safety rules, operating and maintenance instructions, and procedure manuals.
• Effective written and oral communication skills.
• Demonstrated ability to make intelligent decisions quickly.
• Able to tactfully and calmly handle stressful situations and make a positive impression on associates and customers.
• Possess abilities and skills for effective production, merchandising, and customer services related to sale of merchandise.
• Qualified and able to operate power machinery and work with various job tools (Pallet jack, Forklift, compactors, box cutters, label guns, etc.).

Qualifications

• Related retail work experience preferred.
• Familiarity with apparel sales terms and processes.
• Past work record reflecting dependability and integrity.