APPAREL/LEAD CLERK

Responsibilities

• Demonstrates, recognizes and ensures compliance with Customer service actions.
• Ensures compliance with the following:
• Stock displays with new or back-stock merchandise.
• Divisional signing, recovery and merchandising standards
• Ticketing standards
• Corporate policies
• Planograms and composites
• Shrink control guidelines
• Covers merchandising of the section.
• Ensures on-hand integrity, RMS updates as needed.
• Buys and maintains vendor relationships.
• Receives and processes freight.
• Performs inventory control functions as required.
• Ensures ads and promotions are set to standard.
• Processes salvage.
• Prepares for physical inventory as directed.
• Processes returns/exchanges.
• Conducts stock counts.
• Builds ends and displays.
• Maintains an awareness of current market trends.
• Reacts with urgency to changing sales opportunities.
• Processes product deletions.
• Ensures accuracy and follows up on price changes.
• Sells products to Customers; teaches/demonstrates selling skills.
• Participates in mandatory training programs.
• Performs cashier functions, when required.
• Processes mail.
• Maintains an awareness of overstock/understock conditions to ensure ordering system integrity.
• Responds to verbal Customer comments/complaints.
• Assists in the inventory process.
• Writes Intersection Transfers.
• Manages P & L responsibilities, seasonal sets.
• Processes mismates.

Qualifications

• Minimum: Must be 18 years of age or older.
• Willing to be flexible and work mornings, afternoons, evenings, and nights as the work demands.
• Willing and available to work weekends and holidays as needed.
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.
• Effective written and oral communication skills.
• Demonstrated ability to make intelligent decisions quickly.
• Able to tactfully and calmly handle stressful situations and make a positive impression on associates and customers.
• Possess abilities and skills for effective production, merchandising, and customer services related to sale of merchandise.
• Related retail work experience.
• Familiarity with apparel sales terms and processes.
• Past work record reflects dependability and integrity.