APPAREL/CLERK

About the role

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance standards. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

Requirements

• Minimum 18 years of age
• Must be able to meet the minimum physical demands of the position
• Knowledge of basic math: counting, addition, and subtraction
• Desired: High school diploma or equivalent
• Desired: Second language proficiency (speaking, reading, and/or writing)
• Must be able to perform the essential functions of this position with or without reasonable accommodation

Responsibilities

• Create an environment that enables customers to feel welcome, important, and appreciated by answering questions regarding products sold within the department and throughout the store
• Gain and maintain knowledge of products sold within the department and respond to questions or make product suggestions
• Label, stock, and inventory department merchandise
• Report product ordering/shipping discrepancies to the department manager
• Stay current with present, future, seasonal, and special ads
• Observe scheduled shift operating hours and adhere to all local, state, and federal health and civil codes
• Model excellent customer service, demonstrating friendliness, and maintain a clean and orderly department
• Demonstrate creative merchandising and keep displays fully stocked and conditioned according to department standards
• Be aware of product arrival dates and maintain workload to guarantee production deadlines are met
• Receive and utilize all bulletins, announcements, and special programs to assist with creating additional sales
• Complete all paperwork according to company policy
• Ensure adherence to merchandising, customer service, cash control, labor control, expense and supply controls, loss prevention, maintenance, safety, and engagement rules
• Promote sales through intercom announcements
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions to notify store management
• Practice preventive maintenance by inspecting equipment and notifying the appropriate department or store manager of repair needs
• Notify management of customer or employee accidents
• Report all safety risks, issues, and illegal activity, including robbery, theft, or fraud