APPAREL/CLERK

About the role

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance standards. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

Based in Portland, Oregon, Fred Meyer merged with The Kroger Company in 1998. Today, we proudly serve Fred Meyer customers in over 120 stores throughout Oregon, Washington, Idaho and Alaska. As part of the Kroger family of companies, we bring diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. We strive to provide the ingredients you need to create your own recipe for success at work and in life.

Responsibilities

• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
• Gain and maintain knowledge of products sold within the department and respond to questions and make suggestions about products.
• Label, stock and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Stay current with present, future, seasonal and special ads.
• Observe scheduled shift operating hours and adhere to all local, state and federal health and civil codes.
• Model excellent customer service, demonstrating friendliness, and maintaining a clean and orderly department.
• Demonstrate creative merchandising; keep displays fully stocked and conditioned according to department standards.
• Be aware of arrival dates of products and maintain workload to guarantee that production deadlines are met.
• Receive and utilize all bulletins, announcements, and special programs to assist with creating additional sales.
• Complete all paperwork according to company policy.
• Ensure compliance with merchandising, customer service, cash control, labor control, expense and supply controls, loss prevention, maintenance, safety, associate and customer engagement rules.
• Promote sales through intercom announcements.
• Reinforce safety programs by complying with safety procedures, identifying unsafe conditions, and notifying store management.
• Practice preventive maintenance by properly inspecting equipment and notifying the appropriate department or store manager of any items in need of repair.
• Notify management of customer or employee accidents.
• Report all safety risks, issues, and illegal activity, including robbery, theft or fraud.
• Perform the essential functions of the position with or without reasonable accommodation.

Minimum Requirements

• At least 18 years of age.
• Ability to meet the minimum physical demands of the position.
• Knowledge of basic math: counting, addition, and subtraction.

Desired Qualifications

• High school diploma or equivalent.
• Second language proficiency (speaking, reading, and/or writing).

Benefits

• Comprehensive healthcare coverage, including medical, dental, vision, and prescription plans.
• Flexible scheduling for full‑ and part‑time roles with paid time off, holiday and sick pay based on eligibility and length of service.
• Emotional and financial support through a free Employee Assistance Program and confidential financial tools and coaching with Goldman Sachs Ayco.
• Associate discounts on purchases such as food, travel, technology, and more.
• Up to $21,000 in tuition reimbursement over your career via the Continuing Education program.
• Extensive growth opportunities through industry‑leading training programs and diverse career pathways.