APPAREL/CLERK

About the Role

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance standards. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Based in Portland, Oregon, Fred Meyer merged with The Kroger Company in 1998. Today, we serve customers in over 120 stores throughout Oregon, Washington, Idaho, and Alaska. As part of the Kroger family, we bring together diverse teams with a passion for food and people to feed the human spirit through innovation, amazing customer experiences, and a commitment to our communities and each other.

Responsibilities

• Create an environment that enables customers to feel welcome, important, and appreciated by answering questions regarding products sold within the department and throughout the store.
• Gain and maintain knowledge of products sold within the department and respond to questions or make product suggestions.
• Label, stock, and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Stay current with present, future, seasonal, and special ads.
• Observe scheduled shift operating hours and adhere to all local, state, and federal health and civil codes.
• Model excellent customer service, demonstrating friendliness, and maintain a clean and orderly department.
• Demonstrate creative merchandising and keep displays fully stocked and conditioned according to department standards.
• Be aware of product arrival dates and maintain workload to guarantee production deadlines are met.
• Receive and utilize all bulletins, announcements, and special programs to assist with creating additional sales.
• Complete all paperwork according to company policy.
• Ensure adherence to merchandising, customer service, cash control, labor control, expense and supply controls, loss prevention, maintenance, safety, associate and customer engagement rules.
• Promote sales through intercom announcements.
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions for store management.
• Practice preventive maintenance by inspecting equipment and notifying the appropriate department or store manager of needed repairs.
• Notify management of customer or employee accidents.
• Report all safety risks, issues, and illegal activity, including robbery, theft, or fraud.

Requirements

• Minimum 18 years of age.
• Must be able to meet the minimum physical demands of the position.
• Knowledge of basic math: counting, addition, and subtraction.

Qualifications (Desired)

• High school diploma or equivalent.
• Second language: speaking, reading, and/or writing.

Benefits

The Kroger Family of Companies offers comprehensive benefits to support your well-being, including:

• A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision, and prescription plans (available through company plans or collective bargaining agreements).
• Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
• Emotional and financial support through free counseling via our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
• Valuable associate discounts on purchases, including food, travel, technology, and more.
• Up to $21,000 in tuition reimbursement over your career through our industry-leading Continuing Education program.
• Vast potential for growth through industry-leading training programs and diverse career pathways.

For more information about benefits and eligibility, visit our Benefits Page.