APP Manager (Nurse Practitioner or Physician Assistant) - Stem Cell Transplantation and Cell Therapy, Full-time, Days

Job Description

Northwestern Medicine has an exciting opportunity for either a Nurse Practitioner or a Physician Assistant to work as an APP Manager. The Manager will support outpatient stem cell clinic, outpatient myeloma clinic, and inpatient stem cell transplant & cell therapy service APPs with dedicated clinical time.

Responsibilities

• Clinical Care

• Maintains advanced practice skill set and competence and may perform duties listed in the job description for an APRN/PA.
• Serves as the clinical resource for APP practice issues for the patient population and is accountable for the implementation of evidence-based practice.
• Ensures process improvement initiatives are sustained.
• Develops and implements innovations in patient and family centered care that fosters quality, safety and effectiveness and serves as a model for patient care nationally.
• Facilitates employee annual goal development in collaboration with Clinical Practice Director and Director of Operations.
• Enhances the patient’s experience through the continuum of care.

• Customer Focus

• Clearly identifies the internal and external customer(s) for their unit or service area and their respective requirements/expectations.
• Actively seeks methods of concurrent and retrospective feedback from customers, listens to customer feedback and implements solutions and/or interventions as appropriate.
• Continually examines ways to improve business relationships with customers, suppliers, and the community.
• Is a liaison for the APP staff with leadership teams at NMHC.
• Works closely with practice and physician leadership to ensure smooth and efficient operations in the practice in an environment that is both challenging and rewarding.
• Consistently model the organization’s philosophy of customer service.

• Creative Leadership

• Translates organization vision into a unit or service area vision that engages team members in contributing to and achieving that vision.
• Arrtsks, develops, and retains exceptional caregivers and provides those APPs with an environment that fosters excellence through continuous learning.
• Facilitates and coordinates the development of department protocols/policies and guidelines for the continuity of care amongst the specialty/area.

• Management

• Manages APP performance, competency, work assignments and engagement.
• Conducts mid-year and annual performance evaluations with all professional APP providers.
• Initiates and leads all performance management for team members including performance reviews, coaching, development discussions and plans, improvement plans, and any other disciplinary processes as needed.
• Seeks ways to match team members’ talents and career interests with organizational opportunities.
• Collaborates with Human Resources and other managers to ensure appropriate staffing.
• Advances innovative recruitment and retention strategies for team members.
• Ensures application of staffing tools.
• Maintains and improves the department or unit’s quality of care and/or service.
• Promotes innovation and research to advance care patient care models.
• Encourages, mentors and coaches team members in advancing innovation through research and evidence.

• Efficiency

• Manages people and resources to ensure safe and efficient patient care operations.
• Pairs with multi-disciplinary team to ensure optimal patient throughput.
• Pairs with practice leadership to ensure appropriate staffing models and work assignments.
• Collaborates with the team to ensure application of safe staffing and scheduling guidelines.
• Embeds innovative strategies to support a healthy practice environment that encourages break time and reduces worker fatigue.
• Ensures caregivers have the equipment and supplies needed to provide patient care.
• Manages respective cost centers and has financial responsibility where assigned.

Qualifications

• Required:

• Master’s degree from an accredited school/college of nursing OR master’s degree from an accredited Physician Assistant Program.
• Current license as an Advanced Practice Registered Nurse in the State of Illinois OR current license as a Physician's Assistant in the State of Illinois.
• Privileged and credentialed through the Medical Staff Office (MSO).
• Three (3) – Five (5) years of experience as a licensed advanced practice provider.

• Preferred:

• Previous supervisory or lead experience.
• Five (5) – ten (10) years of experience as a licensed advanced practice provider (Advanced Practice Registered Nurse or Physician Assistant).