APM - Client Services

We need to output HTML fragment with sections: About the role? The posting includes a paragraph about Epiq values etc. That could be "About the role" or maybe "About Epiq". The instruction: use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). We should include sections only when posting has real specific content. We have: - Intro paragraph: "At Epiq, your work contributes..." That's about company values, could be "About the role" or maybe "About Epiq". We'll treat as "About the role". - Job Summary: description of Associate Project Manager responsibilities. Could be part of responsibilities. - Essential Job Responsibilities: list of bullet-like sentences. We'll put under

Responsibilities

with

• . - Qualifications & Characteristics: list of qualifications. We'll put under

  Qualifications

  (or Requirements). The instruction includes Requirements, Qualifications, Skills. We have qualifications and characteristics. We'll put under

  Qualifications

  with
  . - Compensation range: we have Pay: $70,000 - $81,000 USD annually and may be eligible for an annual bonus. Also details about salary determination. So we should include a Pay section. - Benefits: there is a link "Click Here To Learn About Epiq's Benefits." No explicit benefits listed. The instruction: do not create Benefits section unless posting actually states them. It only mentions a link, not details. So we should not include Benefits. - Schedule: mentions flexibility to work both night shift timings and occasionally on weekends is required. That's schedule info. So we can include Schedule section. - Also there is leadership compass etc. That's fluff, maybe not needed. Also EEO boilerplate to remove. - Also "Further details about the package will be provided during the initial screening call..." That's vague, not specific. - Also "Your specific salary will be determined based on several factors:" that's part of Pay. Thus sections: About the role, Responsibilities, Qualifications, Pay, Schedule. We need to preserve all substantive information, not invent or summarize away detail. Must not repeat job title as heading. Must not put Job ID etc. We need to convert prose to

  where appropriate. Let's extract content. About the role: The introductory paragraph before Job Description: "At Epiq, your work contributes to complex, global legal outcomes. You’ll join a values‑driven community where integrity guides decisions, relentless service sets the bar, and we thrive on big challenges together. We invest in your growth with enterprise‑wide learning and mobility. We celebrate who you are, and we respect life beyond work with flexibility that’s recognized externally. Enabled by modern platforms and AI, you’ll do the most meaningful work of your career and see your impact at scale." That's the content. Job Summary: "Job Summary: The Associate Project Manager will serve to assist senior Client Services peers through effective project management coordination and execution, as part of the Client Services Global Resourcing Team of individuals serving North America clients from other geographies. Successful candidates will have relevant experience in service delivery, preferably in eDiscovery, as well as a proven history of execution in a fast-paced environment. The Associate Project Manager is primarily responsible for making sure the client receives the proper service through proactive attention to planning, analysis, execution, and proper close-out on a project. The Associate Project Manager is responsible for the day-to-day execution of the project including providing the client and their internal project teams with clear direction, according to the client’s requirements and company standards." We could incorporate this into Responsibilities or maybe as part of About the role? But we already have About the role covering company values. The Job Summary is more about role. Could be part of Responsibilities. However we have a separate Responsibilities section with bullet list. We could keep Job Summary as a

  under Responsibilities before the list, or we could make a separate section like "Role Overview". But instruction only lists certain headings; we can add other headings? It says use

  for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It doesn't forbid other headings, but suggests those as examples. Safer to stick to those. We could put Job Summary content into Responsibilities as introductory paragraph. Thus Responsibilities section: start with a

  containing the Job Summary sentences, then

  • for each essential responsibility. Essential Job Responsibilities list: each sentence starts with a verb. We'll extract each bullet. List: - Ensures client and project requirements are being met with the highest quality and accuracy through verifying and communicating routinely with both the client and internal partners. - Converts client requirements into operational work requests, monitor progress, and proactively updates client and project team stakeholders on deadlines. - Obtain, examine and prepare client data for Intake - Assist in troubleshooting and resolving any client issues with delivered or hosted data - Handle review platform (DMX or Relativity) specific items including but not limited to User requests, database management (archiving/deletion), creation of layouts/views/fields/choices/highlighting, creation and execution of STRs, creation and management of batch sets, reporting - Provide matter specific support on items such as privilege log generation, media tracking, and project specific reporting - Understand project budgets and obtain required approvals before incurring additional costs outside of project estimates - Ensures continuity of client service between shifts by providing clear handoffs and client updates. - Drives overall client satisfaction through effective coordination and communication of client deliverables. - Participate in process improvement initiatives and collaborate with teammates to standardize and improve the customer experience - Ensure effective control of all aspects of a project from initial planning through final production; development of project plans; balance overall client requirements; development of relationships; and review financial and billing information in a timely manner to ensure deadlines are consistently met. Note some bullets are fragments; we keep as is. Qualifications & Characteristics: list: - Minimum two-year consulting, litigation support, paralegal or attorney experience in a law firm, corporate legal departments or eDiscovery service provider with an overall experience of four to five years. - Bachelor's degree or equivalent practical experience. - Hands-on experience with working on Relativity - Proficiency in PowerPoint, Excel and BI is highly desirable and an added advantage. - Demonstrated success in working on multiple simultaneous projects. - Oral and written communication skills that demonstrate a “white glove” approach to service. - Client relationship skills which include the ability to proactively manage client expectations, recognize client needs, and adapt to consistently meet client requirements. - Capacity to learn quickly and adapt to changing industry trends. - Flexibility to work both night shift timings and occasionally on weekends is required. Note the last one about flexibility also appears in Schedule; but we can keep it in Qualifications as characteristic, and also maybe schedule section. Pay section: The Compensation range for this role is $70,000 -$81,000 USD annually and may be eligible for an annual bonus. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Must be authorized to work in the United States for any employer. Your specific salary will be determined based on several factors: Location-based market rate for the roleYour abilities in relation to the job specificationPerformance during screening and interviewPay parity with the wider team in the considered location Further details about the package will be provided during the initial screening call with the Talent Acquisition Team. We need to preserve all substantive information. The EEO etc we should remove. Also the line about verifying identity etc is legal boilerplate; but it's substantive? It's about work eligibility. Might be considered boilerplate but it's a requirement. The instruction says remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate. The verification of identity and eligibility to work in the US is likely legal boilerplate (I-9). Might be considered legal. Safer to remove that line. Also "Must be authorized to work in the United States for any employer." also legal. So we can drop those. Thus Pay section content: The Compensation range for this role is $70,000 -$81,000 USD annually and may be eligible for an annual bonus. Your specific salary will be determined based on several factors: Location-based market rate for the role, Your abilities in relation to the job specification, Performance during screening and interview, Pay parity with the wider team in the considered location. Further details about the package will be provided during the initial screening call with the Talent Acquisition Team. We need to keep punctuation. Schedule section: Flexibility to work both night shift timings and occasionally on weekends is required. We could also mention flexibility recognized externally from earlier paragraph but that's about work-life balance. But schedule specific is night shift and weekends. Thus Schedule:

    Flexibility to work both night shift timings and occasionally on weekends is required.

    Now we need to output only HTML fragment, no /, no markdown. We'll structure:

    About the role

    At Epiq, your work contributes to complex, global legal outcomes. You’ll join a values‑driven community where integrity guides decisions, relentless service sets the bar, and we thrive on big challenges together. We invest in your growth with enterprise‑wide learning and mobility. We celebrate who you are, and we respect life beyond work with flexibility that’s recognized externally. Enabled by modern platforms and AI, you’ll do the most meaningful work of your career and see your impact at scale.

    Responsibilities

    The Associate Project Manager will serve to assist senior Client Services peers through effective project management coordination and execution, as part of the Client Services Global Resourcing Team of individuals serving North America clients from other geographies. Successful candidates will have relevant experience in service delivery, preferably in eDiscovery, as well as a proven history of execution in a fast-paced environment. The Associate Project Manager is primarily responsible for making sure the client receives the proper service through proactive attention to planning, analysis, execution, and proper close-out on a project. The Associate Project Manager is responsible for the day-to-day execution of the project including providing the client and their internal project teams with clear direction, according to the client’s requirements and company standards.

    • Ensures client and project requirements are being met with the highest quality and accuracy through verifying and communicating routinely with both the client and internal partners.
    • Converts client requirements into operational work requests, monitor progress, and proactively updates client and project team stakeholders on deadlines.
    • Obtain, examine and prepare client data for Intake
    • Assist in troubleshooting and resolving any client issues with delivered or hosted data
    • Handle review platform (DMX or Relativity) specific items including but not limited to User requests, database management (archiving/deletion), creation of layouts/views/fields/choices/highlighting, creation and execution of STRs, creation and management of batch sets, reporting
    • Provide matter specific support on items such as privilege log generation, media tracking, and project specific reporting
    • Understand project budgets and obtain required approvals before incurring additional costs outside of project estimates
    • Ensures continuity of client service between shifts by providing clear handoffs and client updates.
    • Drives overall client satisfaction through effective coordination and communication of client deliverables.
    • Participate in process improvement initiatives and collaborate with teammates to standardize and improve the customer experience
    • Ensure effective control of all aspects of a project from initial planning through final production; development of project plans; balance overall client requirements; development of relationships; and review financial and billing information in a timely manner to ensure deadlines are consistently met.

    Qualifications

    • Minimum two-year consulting, litigation support, paralegal or attorney experience in