API Product Manager

About the role

The API Product Manager at Accertify is responsible for owning the API product lifecycle, including strategy, roadmap, design, delivery, and performance. This role involves integrating with platforms like Shopify and Salesforce, managing data validation service providers, and partnering across the business to support enterprise client integrations.

Responsibilities

• Own the API product lifecycle. Strategy, roadmap, design, delivery, and performance.
• Run the public API developer portal. Keep documentation clear, current, and complete so clients can integrate quickly with minimal hand-holding from client services.
• Manage partner integrations. Own our integrations with platforms like Shopify and Salesforce, keeping them compatible, scalable, and aligned with where our fraud and identity solutions are headed.
• Own our data validation service providers. Manage the portfolio of vendors that supply identity verification, email and phone intelligence, address validation, and device signals to our decisioning.
• Partner across the business. Work with engineering, client services, sales, and partnerships to support enterprise client integrations, and serve as the go-to voice for Accertify's API capabilities internally and externally.
• Decide with data. Track API usage, adoption, integration timelines, vendor SLAs, and developer satisfaction, and use them to drive product decisions.

Qualifications

• 5+ years of product management experience, ideally in fraud, identity, payments, or SaaS platforms.
• Understanding of RESTful APIs, authentication protocols (OAuth, SAML), and what makes a developer ecosystem work.
• Experience managing third-party vendors and partner relationships, and know how to identify the partnerships that compound in value.
• Experience managing data providers. You know that coverage, match rates, latency, and cost per lookup all matter, and you know how to hold a vendor accountable to an SLA.
• Communication with equal fluency to a staff engineer and a CFO, and you raise hard conversations early.
• Familiarity with Shopify, Salesforce, or Ping Identity.
• Experience with identity verification or data enrichment providers (email/phone intelligence, device fingerprinting, address validation).
• Experience in developer experience or API-first product strategy.

Skills

• Product management experience, ideally in fraud, identity, payments, or SaaS platforms.
• RESTful APIs, authentication protocols (OAuth, SAML).
• Managing third-party vendors and partner relationships.
• Managing data providers.
• Clear communication with both technical and non-technical stakeholders.
• Experience with identity verification or data enrichment providers.
• Developer experience or API-first product strategy.

Pay

Potential Salary Range: $150,000 to $180,000.

Schedule

This role is eligible for remote US-based (work-from-home) locations. Chicago-based candidates would work in a hybrid capacity from Accertify's HQ in Itasca, IL.

Benefits

• Comprehensive benefits package, including medical, dental, and vision coverage; paid time off; and wellness programs.
• Retirement programs, including a 401(k) plan with company matching contributions, subject to plan terms and eligibility requirements.