APD - Rideshare Commercial Claims Auto Physical Damage Adjuster
for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Use - for any list of duties/requirements/benefits, and
for prose. Do NOT repeat job title as heading. Do NOT put Job ID/requisition numbers as headings. Preserve all substantive info; remove boilerplate, navigation, legal, EEO, equal-opportunity, scam-warning, duplicated lines, application instructions. Include a section only when posting has real, specific content for it — never emit heading with filler placeholder like "commensurate with experience", etc. Never create Pay/Schedule/Benefits sections unless posting actually states them.
We need to parse the posting.
Given text:
Position Company : Liberty Mutual Insurance
Location : Lake Oswego, Oregon
Posted On : 9/26/2026
Description At Liberty, you'll thrive in a hybrid setting that fosters in-person collaboration, innovation and growth. This approach optimizes both remote and in-person interactions, enabling you to connect and ideate with your team and deepen valuable relationships across the company, while still enjoying the flexibility of remote work for focused tasks and projects. Are you looking for an opportunity to join a claims team with a fast-growing company that has consistently outpaced the industry in year-over-year growth? Liberty Mutual has an excellent claims opportunity available. As a Commercial Insurance Claims Representative, you will review, and process simple and straightforward Commercial claims within assigned authority limits consistent with policy and legal requirements. In addition to a wide range of benefits, as a direct employee, your insurance education and training are paid by Liberty Mutual. You will be required to go into the office twice a month if you reside within 50 miles of one of the following offices:Boston, MA; Westborough, MA; Hoffman Estates, IL;Weatogue, CT; Indianapolis, IN; Plano, TX;Suwanee, GA; orLake Oswego, OR; Las Vegas, NV; Chandler, AZ. (Please note this policy is subject to change.)
Responsibilities Investigates claim using internal and external resources including speaking with the insured or other involved parties, analysis of reports, researching past claim activity, utilizing evaluation tools to make damage and loss assessments.Extensive and timely direct interaction with Insured's, Claimants, Agent's and Internal Customers.Determines policy coverage through analysis of investigation data and policy terms. Notifies agent and insured of coverage or any issues.Establishes claim reserve requirements and makes adjustments, as necessary, during the processing of the claims.Determines and negotiates settlement amount for damages claimed within assigned authority limits.Writes simple to moderately complex property damage estimates or review auto damage estimates.Takes statements when necessary and works with the Field Appraisal, Subrogation, Special Investigative Unit (SIU) as appropriate.Maintains accurate and current claim file/damage documentation and diaries throughout the life cycle of claim cases to ensure proper tracking and handling consistently with established guidelines and expectations.Alerts Unit Leader to the possibility of fraud or subrogation potential for claims being processed.
Qualifications Bachelors Degree preferred. High school diploma or equivalent required.1-2 years of experience. Claims handling skills preferred.Strong customer service and technology skills.Able to navigate multiple systems, strong organizational and communication skills.License may be required in multiple states by state law.
About Us Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://www.libertymutualgroup.com/about-lm/careers/benefits Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. Fair Chance Notices CaliforniaLos Angeles IncorporatedLos Angeles UnincorporatedPhiladelphiaSan Francisco
We need to strip boilerplate: EEO, Fair Chance Notices, etc. Also remove "About Us Pay Philosophy:"? Actually that's about pay, but we need to see if we should include Pay section. The posting includes "Pay Philosophy" description: typical starting salary range determined by factors, full salary range reflects competitive labor market value, opportunity to progress, some roles have compensation plan with commission/bonus. This is substantive content about pay. So we can include a Pay section with that info.
Benefits: The description mentions "In addition to a wide range of benefits, as a direct employee, your insurance education and training are paid by Liberty Mutual." Also later: "This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups." Also "We put people first by offering you benefits that support your life and well-being." Also link to benefits page. So we have substantive benefits info: insurance education and training paid, comprehensive benefits, workplace flexibility, professional development opportunities, Employee Resource Groups. So we can include Benefits section.
Schedule: The posting mentions hybrid setting, remote work flexibility, required to go into office twice a month if within 50 miles of certain offices. That's schedule info: hybrid, remote flexibility, office twice a month. So we can include Schedule section.
About the role: The description paragraph at start: "At Liberty, you'll thrive in a hybrid setting..." plus the opportunity statement. That's about the role. So we can have About the role section.
Responsibilities: Already a section with list of duties.
Qualifications: Already a section.
Skills: Could be derived from qualifications? The qualifications include skills like strong customer service and technology skills, able to navigate multiple systems, strong organizational and communication skills. Could be separate Skills section, but we might combine into Qualifications. The instruction: Use headings for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We can include Skills if there is specific content. The qualifications list includes skills; we could create a Skills section pulling out skill-related items. But we must not create thin sections; prefer few substantive sections over many thin ones. We could combine Qualifications and Skills into one Qualifications section, but the instruction says we can use those headings if we have content. However we should avoid creating a Skills section if it's just repeating qualifications. Better to have Qualifications section that includes education, experience, skills, license. That seems fine.
We need to avoid repeating job title as heading. So no
Commercial Insurance Claims Representative
.
We need to output only HTML fragment, no /, no markdown fences.
We need to use for section headings. Use - for any list of duties/requirements/benefits. Use
for prose.
We need to preserve all substantive information; do not invent or summarize away detail. Remove boilerplate, navigation, legal, EEO, equal-opportunity, scam-warning, duplicated lines, application instructions.
We need to decide which sections to include:
- About the role: from description paragraph(s). Should we include the hybrid setting description and the opportunity statement? Yes.
- Responsibilities: list of duties.
- Qualifications: education, experience, skills, license.
- Benefits: mention of wide range of benefits, insurance education and training paid, comprehensive benefits, workplace flexibility, professional development opportunities, Employee Resource Groups, link to benefits page.
- Pay: Pay Philosophy paragraph.
- Schedule: hybrid setting, remote flexibility, office twice a month requirement.
We could also include Location? Not required as heading; could be included in About the role paragraph maybe. But we have location given separately; we could include it in About the role as a short paragraph: "Location: Lake Oswego, Oregon." However the instruction says do not put Job ID/requisition numbers as headings — fold minor metadata into a short
or drop it. Location is minor metadata; we could include it in a
maybe under About the role or as a separate
before sections. But we need to preserve all substantive information; location is substantive. We could add a
with location before sections. However the instruction says "fold minor metadata into a short
or drop it." So we can include a short
for location and posted date maybe. But we should avoid duplication. The location is already in the description? Not exactly. We'll include a
with "Location: Lake Oswego, Oregon. Posted: September 26, 2026." That seems okay.
Now we need to ensure we don't include filler like "commensurate with experience". Not present.
Now we need to format lists.
Responsibilities: The text is a long sentence with periods separating duties. We need to split into list items. Let's extract each duty:
- Investigates claim using internal and external resources including speaking with the insured or other involved parties, analysis of reports, researching past claim activity, utilizing evaluation tools to make damage and loss assessments.
- Extensive and timely direct interaction with Insured's, Claimants, Agent's and Internal Customers.
- Determines policy coverage through analysis of investigation data and policy terms. Notifies agent and insured of coverage or any issues.
- Establishes claim reserve requirements and makes adjustments, as necessary, during the processing of the claims.
- Determines and negotiates settlement amount for damages claimed within assigned authority limits.
- Writes simple to moderately complex property damage estimates or review auto damage estimates.
- Takes statements when necessary and works with the Field Appraisal, Subrogation, Special Investigative Unit (SIU) as appropriate.
- Maintains accurate and current claim file/damage documentation and diaries throughout the life cycle of claim cases to ensure proper tracking and handling consistently with established guidelines and expectations.
- Alerts Unit Leader to the possibility of fraud or subrogation potential for claims being processed.
We need to keep the exact wording? Preserve all substantive information; we can keep as is but split into list items. Ensure we don't lose any detail.
Qualifications: "Bachelors Degree preferred. High school diploma or equivalent required. 1-2 years of experience. Claims handling skills preferred. Strong customer service and technology skills. Able to navigate multiple systems, strong organizational and communication skills. License may be required in multiple states by state law."
We could split into list items: each sentence.
Benefits: Need to extract benefits statements:
- "In addition to a wide range of benefits, as a direct employee, your insurance education and training are paid by Liberty Mutual."
- "This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups."
- "We put people first by offering you benefits that support your life and well-being."
- Link: "To learn more about our benefit offerings please visit: https://www.libertymutualgroup.com/about-lm/careers/benefits"
We could make list items.
Pay: The Pay Philosophy paragraph: "The typical starting salary range for this role is
for prose. Do NOT repeat job title as heading. Do NOT put Job ID/requisition numbers as headings. Preserve all substantive info; remove boilerplate, navigation, legal, EEO, equal-opportunity, scam-warning, duplicated lines, application instructions. Include a section only when posting has real, specific content for it — never emit heading with filler placeholder like "commensurate with experience", etc. Never create Pay/Schedule/Benefits sections unless posting actually states them. We need to parse the posting. Given text: Position Company : Liberty Mutual Insurance Location : Lake Oswego, Oregon Posted On : 9/26/2026 Description At Liberty, you'll thrive in a hybrid setting that fosters in-person collaboration, innovation and growth. This approach optimizes both remote and in-person interactions, enabling you to connect and ideate with your team and deepen valuable relationships across the company, while still enjoying the flexibility of remote work for focused tasks and projects. Are you looking for an opportunity to join a claims team with a fast-growing company that has consistently outpaced the industry in year-over-year growth? Liberty Mutual has an excellent claims opportunity available. As a Commercial Insurance Claims Representative, you will review, and process simple and straightforward Commercial claims within assigned authority limits consistent with policy and legal requirements. In addition to a wide range of benefits, as a direct employee, your insurance education and training are paid by Liberty Mutual. You will be required to go into the office twice a month if you reside within 50 miles of one of the following offices:Boston, MA; Westborough, MA; Hoffman Estates, IL;Weatogue, CT; Indianapolis, IN; Plano, TX;Suwanee, GA; orLake Oswego, OR; Las Vegas, NV; Chandler, AZ. (Please note this policy is subject to change.) Responsibilities Investigates claim using internal and external resources including speaking with the insured or other involved parties, analysis of reports, researching past claim activity, utilizing evaluation tools to make damage and loss assessments.Extensive and timely direct interaction with Insured's, Claimants, Agent's and Internal Customers.Determines policy coverage through analysis of investigation data and policy terms. Notifies agent and insured of coverage or any issues.Establishes claim reserve requirements and makes adjustments, as necessary, during the processing of the claims.Determines and negotiates settlement amount for damages claimed within assigned authority limits.Writes simple to moderately complex property damage estimates or review auto damage estimates.Takes statements when necessary and works with the Field Appraisal, Subrogation, Special Investigative Unit (SIU) as appropriate.Maintains accurate and current claim file/damage documentation and diaries throughout the life cycle of claim cases to ensure proper tracking and handling consistently with established guidelines and expectations.Alerts Unit Leader to the possibility of fraud or subrogation potential for claims being processed. Qualifications Bachelors Degree preferred. High school diploma or equivalent required.1-2 years of experience. Claims handling skills preferred.Strong customer service and technology skills.Able to navigate multiple systems, strong organizational and communication skills.License may be required in multiple states by state law. About Us Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://www.libertymutualgroup.com/about-lm/careers/benefits Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. Fair Chance Notices CaliforniaLos Angeles IncorporatedLos Angeles UnincorporatedPhiladelphiaSan Francisco We need to strip boilerplate: EEO, Fair Chance Notices, etc. Also remove "About Us Pay Philosophy:"? Actually that's about pay, but we need to see if we should include Pay section. The posting includes "Pay Philosophy" description: typical starting salary range determined by factors, full salary range reflects competitive labor market value, opportunity to progress, some roles have compensation plan with commission/bonus. This is substantive content about pay. So we can include a Pay section with that info. Benefits: The description mentions "In addition to a wide range of benefits, as a direct employee, your insurance education and training are paid by Liberty Mutual." Also later: "This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups." Also "We put people first by offering you benefits that support your life and well-being." Also link to benefits page. So we have substantive benefits info: insurance education and training paid, comprehensive benefits, workplace flexibility, professional development opportunities, Employee Resource Groups. So we can include Benefits section. Schedule: The posting mentions hybrid setting, remote work flexibility, required to go into office twice a month if within 50 miles of certain offices. That's schedule info: hybrid, remote flexibility, office twice a month. So we can include Schedule section. About the role: The description paragraph at start: "At Liberty, you'll thrive in a hybrid setting..." plus the opportunity statement. That's about the role. So we can have About the role section. Responsibilities: Already a section with list of duties. Qualifications: Already a section. Skills: Could be derived from qualifications? The qualifications include skills like strong customer service and technology skills, able to navigate multiple systems, strong organizational and communication skills. Could be separate Skills section, but we might combine into Qualifications. The instruction: Use headings for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We can include Skills if there is specific content. The qualifications list includes skills; we could create a Skills section pulling out skill-related items. But we must not create thin sections; prefer few substantive sections over many thin ones. We could combine Qualifications and Skills into one Qualifications section, but the instruction says we can use those headings if we have content. However we should avoid creating a Skills section if it's just repeating qualifications. Better to have Qualifications section that includes education, experience, skills, license. That seems fine. We need to avoid repeating job title as heading. So no
Commercial Insurance Claims Representative
. We need to output only HTML fragment, no /, no markdown fences. We need to use for section headings. Use - for any list of duties/requirements/benefits. Use
for prose.
We need to preserve all substantive information; do not invent or summarize away detail. Remove boilerplate, navigation, legal, EEO, equal-opportunity, scam-warning, duplicated lines, application instructions.
We need to decide which sections to include:
- About the role: from description paragraph(s). Should we include the hybrid setting description and the opportunity statement? Yes.
- Responsibilities: list of duties.
- Qualifications: education, experience, skills, license.
- Benefits: mention of wide range of benefits, insurance education and training paid, comprehensive benefits, workplace flexibility, professional development opportunities, Employee Resource Groups, link to benefits page.
- Pay: Pay Philosophy paragraph.
- Schedule: hybrid setting, remote flexibility, office twice a month requirement.
We could also include Location? Not required as heading; could be included in About the role paragraph maybe. But we have location given separately; we could include it in About the role as a short paragraph: "Location: Lake Oswego, Oregon." However the instruction says do not put Job ID/requisition numbers as headings — fold minor metadata into a short
or drop it. Location is minor metadata; we could include it in a
maybe under About the role or as a separate
before sections. But we need to preserve all substantive information; location is substantive. We could add a
with location before sections. However the instruction says "fold minor metadata into a short
or drop it." So we can include a short
for location and posted date maybe. But we should avoid duplication. The location is already in the description? Not exactly. We'll include a
with "Location: Lake Oswego, Oregon. Posted: September 26, 2026." That seems okay.
Now we need to ensure we don't include filler like "commensurate with experience". Not present.
Now we need to format lists.
Responsibilities: The text is a long sentence with periods separating duties. We need to split into list items. Let's extract each duty:
- Investigates claim using internal and external resources including speaking with the insured or other involved parties, analysis of reports, researching past claim activity, utilizing evaluation tools to make damage and loss assessments.
- Extensive and timely direct interaction with Insured's, Claimants, Agent's and Internal Customers.
- Determines policy coverage through analysis of investigation data and policy terms. Notifies agent and insured of coverage or any issues.
- Establishes claim reserve requirements and makes adjustments, as necessary, during the processing of the claims.
- Determines and negotiates settlement amount for damages claimed within assigned authority limits.
- Writes simple to moderately complex property damage estimates or review auto damage estimates.
- Takes statements when necessary and works with the Field Appraisal, Subrogation, Special Investigative Unit (SIU) as appropriate.
- Maintains accurate and current claim file/damage documentation and diaries throughout the life cycle of claim cases to ensure proper tracking and handling consistently with established guidelines and expectations.
- Alerts Unit Leader to the possibility of fraud or subrogation potential for claims being processed.
We need to keep the exact wording? Preserve all substantive information; we can keep as is but split into list items. Ensure we don't lose any detail.
Qualifications: "Bachelors Degree preferred. High school diploma or equivalent required. 1-2 years of experience. Claims handling skills preferred. Strong customer service and technology skills. Able to navigate multiple systems, strong organizational and communication skills. License may be required in multiple states by state law."
We could split into list items: each sentence.
Benefits: Need to extract benefits statements:
- "In addition to a wide range of benefits, as a direct employee, your insurance education and training are paid by Liberty Mutual."
- "This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups."
- "We put people first by offering you benefits that support your life and well-being."
- Link: "To learn more about our benefit offerings please visit: https://www.libertymutualgroup.com/about-lm/careers/benefits"
We could make list items.
Pay: The Pay Philosophy paragraph: "The typical starting salary range for this role is
for prose. We need to preserve all substantive information; do not invent or summarize away detail. Remove boilerplate, navigation, legal, EEO, equal-opportunity, scam-warning, duplicated lines, application instructions. We need to decide which sections to include: - About the role: from description paragraph(s). Should we include the hybrid setting description and the opportunity statement? Yes. - Responsibilities: list of duties. - Qualifications: education, experience, skills, license. - Benefits: mention of wide range of benefits, insurance education and training paid, comprehensive benefits, workplace flexibility, professional development opportunities, Employee Resource Groups, link to benefits page. - Pay: Pay Philosophy paragraph. - Schedule: hybrid setting, remote flexibility, office twice a month requirement. We could also include Location? Not required as heading; could be included in About the role paragraph maybe. But we have location given separately; we could include it in About the role as a short paragraph: "Location: Lake Oswego, Oregon." However the instruction says do not put Job ID/requisition numbers as headings — fold minor metadata into a short
or drop it. Location is minor metadata; we could include it in a
maybe under About the role or as a separate
before sections. But we need to preserve all substantive information; location is substantive. We could add a
with location before sections. However the instruction says "fold minor metadata into a short
or drop it." So we can include a short
for location and posted date maybe. But we should avoid duplication. The location is already in the description? Not exactly. We'll include a
with "Location: Lake Oswego, Oregon. Posted: September 26, 2026." That seems okay. Now we need to ensure we don't include filler like "commensurate with experience". Not present. Now we need to format lists. Responsibilities: The text is a long sentence with periods separating duties. We need to split into list items. Let's extract each duty: - Investigates claim using internal and external resources including speaking with the insured or other involved parties, analysis of reports, researching past claim activity, utilizing evaluation tools to make damage and loss assessments. - Extensive and timely direct interaction with Insured's, Claimants, Agent's and Internal Customers. - Determines policy coverage through analysis of investigation data and policy terms. Notifies agent and insured of coverage or any issues. - Establishes claim reserve requirements and makes adjustments, as necessary, during the processing of the claims. - Determines and negotiates settlement amount for damages claimed within assigned authority limits. - Writes simple to moderately complex property damage estimates or review auto damage estimates. - Takes statements when necessary and works with the Field Appraisal, Subrogation, Special Investigative Unit (SIU) as appropriate. - Maintains accurate and current claim file/damage documentation and diaries throughout the life cycle of claim cases to ensure proper tracking and handling consistently with established guidelines and expectations. - Alerts Unit Leader to the possibility of fraud or subrogation potential for claims being processed. We need to keep the exact wording? Preserve all substantive information; we can keep as is but split into list items. Ensure we don't lose any detail. Qualifications: "Bachelors Degree preferred. High school diploma or equivalent required. 1-2 years of experience. Claims handling skills preferred. Strong customer service and technology skills. Able to navigate multiple systems, strong organizational and communication skills. License may be required in multiple states by state law." We could split into list items: each sentence. Benefits: Need to extract benefits statements: - "In addition to a wide range of benefits, as a direct employee, your insurance education and training are paid by Liberty Mutual." - "This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups." - "We put people first by offering you benefits that support your life and well-being." - Link: "To learn more about our benefit offerings please visit: https://www.libertymutualgroup.com/about-lm/careers/benefits" We could make list items. Pay: The Pay Philosophy paragraph: "The typical starting salary range for this role is