Apartment Maintenance Technician II

Windsor at Cambridge Park is a mid-rise style community consisting of 398 apartment homes. For the fifth year in a row, Windsor Communities is the recipient of the 2025 Kingsley Excellence Award achieving the top award for Overall Customer Service.

About the role

Perform general maintenance, complete work orders, prepare vacant units for new residents, respond to emergency repairs, conduct preventive maintenance, ensure safety compliance, manage inventory, maintain records, and provide excellent customer service to residents and team members.

Responsibilities

• Perform routine maintenance tasks including plumbing, electrical, painting, carpentry, and appliance repairs.
• Maintain property curb appeal and all pool/spa/fountains.
• Complete work orders efficiently and ensure they are closed out within 24 hours using Yardi.
• Prepare vacant units for new residents, including painting, cleaning, and necessary repairs.
• Respond to emergency maintenance requests and after-hours calls in an on-call rotation; weekend work is required.
• Conduct regular inspections and preventive maintenance on all equipment and systems (e.g., HVAC, plumbing, electrical, Fire & Life Safety).
• Ensure compliance with all safety regulations and policies; maintain a clean and safe working environment using proper PPE.
• Manage and track inventory of maintenance supplies and equipment; request replacements as needed from Service Manager.
• Maintain accurate records of maintenance activities, repairs, and daily mechanical rounds using computer, smartphone, and tablet.
• Interact with residents in a professional and courteous manner, addressing their concerns promptly and effectively.
• Support the company’s values and culture; interact professionally with contractors, vendors, and suppliers.
• Work closely with the property management team to identify and resolve maintenance issues.

Requirements

• High school diploma or GED.
• Technical training or certifications in relevant fields (e.g., HVAC, plumbing, electrical) preferred.
• Minimum of 2 years of experience in apartment maintenance or a related field.
• Proficient in using hand and power tools.
• Strong experience in HVAC, plumbing, electrical, and general maintenance repairs.
• Excellent problem-solving skills and attention to detail.
• Ability to work independently and as part of a team.
• Excellent communication and interpersonal skills.
• Experience and ability using smart devices and property management software.
• EPA Type II certification preferred or ability to become certified within 90 days of start date.
• CPO (Certified Pool Operator) certification preferred or ability to become certified within 90 days of start date.

Physical Requirements

• Ability to lift and carry up to 50 pounds.
• Ability to stand, walk, bend, and climb stairs/ladders for extended periods.

Pay

Hourly: Starting at $24.02 - $30.03 per hour, depending on years of experience, tenure, and location. Annual starting compensation: $49,961 - $62,462.

Schedule

Monday through Friday, 8:30 AM - 5 PM. Cover on-call for after-hours emergencies; weekend work is required.

Benefits

• 40% housing discount (pending standard credit and background approval for all occupants), increasing to 50% after two years of employment.
• Quarterly performance bonuses.
• Annual PTO including:
  • 1 hour of paid sick and safe time for every 30 hours worked.
  • 10 days of paid vacation time accrued bi-weekly.
  • 6 weeks of paid parental leave after completing one year of employment.
  • 10 paid holidays annually.
  • Up to 3 floating days.
• Bi-annual regional sales, service, and performance awards.
• Cellphone stipend of $20/month.
• Annual shoe/accessory allowance.
• Tuition assistance.