Apartment Maintenance Technician - Haven 124

About the Role

We are hiring a Maintenance Technician to work onsite at our Haven 124 community in Northglenn, CO. AIR Communities uses industry leading technology for a modern approach to maintenance so our Maintenance Technicians can help as many residents as possible each day. Whether you are turning an apartment to create the perfect move-in experience for new residents or resolving service requests to ensure that our current residents feel at home, every day is filled with new challenges.

What You Will Do

• Provide excellent service to residents and assistance to team members.
• Follow AIR's process for completion of basic apartment turns to make the apartment ready for the next resident's perfect move-in experience.
• With general direction, complete resident requested repairs and routine maintenance (i.e. troubleshoot and repair/replace plumbing, basic electrical components, HVAC equipment, and appliances, etc.).
• May provide functional/technical direction and training to other Maintenance Technicians and support the development of technical skills.
• May assist with managing vendor quality and may perform move-in/move-out inspections.
• Responsibilities vary based on team member skillset and community needs, mechanical systems, and season.

Qualifications

Who You Are:

• Detail-oriented problem solver that takes pride in fixing things right the first time.
• Dedicated to customer satisfaction in each interaction.
• Eager to use technology to assist as many residents as possible each day.
• Demonstrates a strong work ethic and thrives in a fast-paced environment.
• A reliable team player who contributes to their team's success.

What You Have:

• At least 2 years of maintenance experience, preferably in some form of facilities or building environment.
• Proficient skills in at least two technical trades (plumbing, electrical, appliance repair, HVAC, carpentry, etc.).
• Ability to work a flexible schedule including evenings, weekends, 7-day work weeks (depending on community needs and seasonality), and on-call shifts (at least one week a month).
• A reliable mode of transportation to respond to emergency service requests while on-call after hours.
• Comfort with physical activity as you must be able and willing to move heavy equipment and machinery.
• Ability to read, write, and speak English.

Pay

• Expected hourly rate of $23.00 - $25.00 per hour. You will be provided a pay rate that is in line with your skills and experience as they relate to the requirements of the job.
• Quarterly Customer Service Satisfaction Bonuses. Technicians who excel at consistently providing positive resident experiences can earn up to $1,500 per quarter.

Benefits

• 50% Rent Discount available at any AIR Community! Option to live onsite with zero commute or at a nearby AIR Community.
• Career Growth Opportunities. AIR prefers to promote our own teammates whenever possible and provides training and development programs to help prepare you for what's next.
• Paid time off including vacation, sick time, and 14 holidays.
• Medical, dental, vision, and life insurance options, HSA/FSA plans, short and long-term disability paid by the company.
• 401(k) plan with up to 6% employer match.
• Paid parental leave of up to 16 weeks.
• Tuition assistance program and up to 100% reimbursement for job-related certifications and licenses.
• 15 hours of paid time annually for community service.
• Commuter benefits and pet insurance.
• Consumer discounts on various products and services.
• Opportunities for ongoing professional development, leadership training, and career growth.

How We Support You

• Innovative technology helping you prioritize tasks and assist residents efficiently.
• Fully stocked and organized shops reducing the time it takes to resolve issues (tools may be available onsite, varies by community).
• Supportive leadership and teammates.
• Ascend: AIR's newest maintenance development program customized to your individual career path to help you realize your potential and achieve your goals.