Apartment Maintenance Technician

About the role

Stoa Group is seeking a full-time Maintenance Technician to join our team in Mobile, AL. We are nationally ranked #5 best places to work in multifamily and are recognized as National Apartment Association (NAA) Top Employers. Our Maintenance Technicians play a crucial role in ensuring the success of each community by providing exceptional service to residents.

Responsibilities

• Repair and enhance our community’s plumbing, electrical, appliance, carpentry, and painting needs.
• Build rapport with residents by offering a smile and greeting them and chatting as you make repairs in their homes.
• Respond to service requests by launching into action when maintenance issues arise, collaborating with teammates and prioritizing service requests to earn trust and build resident satisfaction.
• Monitor apartment vacancies daily, initiating the turnover process with painting, cleaning, and repairs.
• Tend to preventive maintenance by safeguarding equipment with regular tune-ups, helping equipment last longer and minimize costly repairs.
• Inspect all areas daily for cleanliness and safety, and help maintain great curb appeal.

Requirements

• 1-2+ years of hands-on general maintenance experience (Property management experience is a plus)
• Available to work a flexible schedule, including weekends and holidays
• Rotating on-call responsibility for after-hours emergencies
• Valid driver's license and/or access to reliable transportation
• Ability to earn future designations as required by industry standards, EPA regulations, OSHA requirements, etc.
• Ability to walk great distances, lift up to 75 lbs., climb and be comfortable on roofing, operate heavy machinery and withstand extreme outdoor temperatures with or without reasonable accommodations

Preferred Experience

• High school diploma or equivalent
• Trade school and/or military training or industry designation (CAMT or CAMT II)
• HVAC Experience

Who You Are

• Technically Savvy: Solid understanding of general maintenance and technology, quickly learns new skills
• A Clear Communicator: Helps residents and teammates understand the timeline and process for repairs
• A Team Player: United with teammates in delivering the best experience to residents
• Proactive: Acts like an owner, performing regular maintenance to avoid emergencies
• Personable: Respectful, pleasant to be around, enjoys engaging with others
• Levelheaded: Keeps calm during maintenance emergencies and quickly finds solutions
• Motivated: Invests extra energy to reach goals
• Solution-Oriented: Follows through on commitments, lets teammates and residents know they matter
• Organized: Flexible, juggling multiple priorities and interactions with residents and teammates smoothly

Benefits

• Competitive Salaries + commissions
• Retailer Retirement Plan with matching
• Paid Time Off and paid holidays
• 100% Employer-paid Health Insurance for employees
• Dental & Vision Insurance
• Employee Rental Discount
• Professional Development and Growth Opportunities

Why Join Stoa Group?

We are a values-driven organization that views all employees as our greatest asset. At Stoa Group, we recognize the importance of investing in our employees and putting our people first. When we hire, we look for people who exemplify our core values and contribute positive energy to our culture.