Apartment Maintenance Manager - Sire Wellington

About the role

AIR Communities owns and operates best-in-class apartment communities in major markets across the country. Our communities are managed by team members who are passionate about providing world class customer service to our residents. We are seeking an experienced Apartment Maintenance Manager to lead maintenance operations at our Sire Wellington community in Haslet, TX. In this role, you will oversee all aspects of property maintenance, lead and develop the maintenance team, manage vendors and budgets, and help ensure an exceptional living experience for residents. This is an excellent opportunity for a hands-on maintenance leader who takes pride in property operations, team development, and customer service.

Responsibilities

• Lead & Develop the Maintenance Team - Supervise, coach, and develop maintenance team members while fostering a culture of accountability, safety, and service excellence.
• Deliver Exceptional Resident Service - Provide exemplary service to residents and team members, ensuring a positive experience throughout the community.
• Oversee Property Maintenance Operations - Manage vendor relationships, service staff, preventative maintenance programs, apartment turns, and resident service requests.
• Drive Community Performance - Identify maintenance and capital improvement needs and partner with management to ensure priorities are addressed.
• Ensure Compliance & Safety - Maintain compliance with AIR operating procedures, regulatory requirements, and Environmental Health & Safety standards.
• Manage Budgets Effectively - Maximize return on investment while maintaining high standards of quality, efficiency, and customer satisfaction.

Requirements

• At least 3 years of technical maintenance and facilities management experience within the property management industry.
• 1-3 years of experience leading teams within customer service and asset maintenance environments.
• Reliable transportation - Ability to travel as needed to support community operations.
• Flexible availability - Ability to work evenings, weekends, extended workweeks when needed, and participate in an on-call rotation of at least one week per month.
• Physical capability - Ability and willingness to move heavy equipment and machinery and perform the physical requirements of the role.
• Strong communication skills - Ability to read, write, and speak English effectively.

Skills

• Passionate about team building - You enjoy developing others and creating a positive team environment.
• Mechanically inclined - You possess strong technical aptitude and enjoy troubleshooting maintenance challenges.
• Solution-focused - You approach challenges with a practical and proactive mindset.
• Motivated & accountable - You take ownership of your work and consistently follow through.
• Customer service driven - You understand the important role maintenance plays in the resident experience.
• Highly organized - You can effectively prioritize multiple responsibilities in a fast-paced environment.
• Detail-oriented - You take pride in delivering quality work and maintaining exceptional community standards.

Pay

• Expected pay range of $70,000 - $78,000 annually + 15% target bonus opportunity. Compensation is based on your skills and experience as they relate to the position.
• Monthly Customer Satisfaction Bonuses - Team members who consistently provide positive resident experiences may earn up to $250 per month.

Benefits

• Competitive Compensation + Bonus Opportunity - Expected pay range of $70,000 - $78,000 annually + 15% target bonus opportunity. Compensation is based on your skills and experience as they relate to the position.
• Monthly Customer Satisfaction Bonuses - Team members who consistently provide positive resident experiences may earn up to $250 per month.
• 100% Apartment Discount Benefit - Eligible team members may live onsite at the community they support.
• Comprehensive Benefits Package - Enjoy industry-leading benefits, retirement savings, paid time off, and opportunities for career growth.
• Paid time off including vacation, sick time, and 14 holidays.
• Medical, dental, vision, and life insurance options, HSA/FSA plans, short and long-term disability paid by the company.
• An Apartment Benefit option is available to live on-site at the community you are working.
• 401(k) plan with up to 6% employer match.
• Paid parental leave of up to 16 weeks.
• Tuition assistance program and up to 100% reimbursement for job-related certifications and licenses.
• 15 hours of paid