Apartment Maintenance Manager

Fairstead is a purpose‑driven real estate firm dedicated to building affordable communities across the country. Headquartered in New York with offices in Colorado, Florida, and Washington DC, Fairstead owns and manages a portfolio of more than 30,000 apartments (including pipeline) across 28 states. As an integrated owner, operator, and innovator, the company combines development, construction, and property management to deliver high‑quality affordable housing at scale. Fairstead embraces digital transformation, data‑driven decision‑making, and emerging technologies—including AI—to build scalable systems that support sustainable growth while fostering a culture of entrepreneurship, innovation, partnership, dedication, and integrity.

About the role

The Service Manager manages and supervises the repair and maintenance of property buildings, ensuring timely installation of mechanical equipment and overall upkeep of Fairstead’s properties. The role oversees the operational efficiency of all electrical equipment and mechanical systems through inspection and repair, and ensures that premises and facilities remain clean and hygienic in alignment with Fairstead safety policies and standards.

Responsibilities

• Supervise other maintenance employees.
• Take a leadership position on special projects.
• Perform a variety of skilled maintenance and repair tasks.
• Apply strong knowledge of accident and safety precautions.
• Utilize proficiency in a specific trade combined with general maintenance and repair skills.
• Work independently on routine projects and receive assistance for more complex projects.
• Occasionally work overtime for special projects or emergencies.

Qualifications

• Three (3) years experience in property maintenance.
• Proficient in a specific trade with general maintenance and repair skills.
• Knowledge of tools, techniques, and terminology of building and mechanical trades.
• Strong knowledge of accident and safety precautions.
• Experience using a variety of tools and equipment to complete tasks.
• Great organization and project‑management skills.
• Ability to implement and improve policies and procedures.
• Proficient in Microsoft Office Suite.
• Familiarity with Yardi Software and RealPage is a plus.

Benefits

• Generous employer contribution for Medical Insurance through Meritain Health.
• Employer‑paid Vision Plans.
• Company‑matched 401(k) Retirement Plan: 100 % of the first 3 %; 50 % of the next 2 %.
• 12+ paid holidays.
• 15 days of PTO.
• 7 sick days.
• Employer‑paid Life Insurance.
• Flexible Spending Account.
• Nationwide Pet Insurance.
• Disability Insurance.
• Laser correction discount.
• Employee discounts on appliances, apparel, and more.