Apartment Case Manager

Schedule

Full Time: Monday- Friday 8:00 am- 4:30 p.m. and one rotating Saturday every 4 to 6 weeks

Summary

Provides adequate contact with clients in the apartment program to ensure the health and safety of residents and to ensure appropriate support is given for other community services. Observes and documents resident’s behaviors to facilitate assessment of treatment goals.

Essential Duties and Responsibilities

• Immediately reports maintenance concerns/issues to the Apartment Program Director.
• Assists in the provision for the physical needs of each resident by the following means: assist and monitor each resident with obtaining adequate food, clothing and shelter, monitors the self-administration of medication by residents and the adherence to physician’s instructions.
• Assist/Instruct residents with how to properly store medications and valuables.
• Reports to the supervisor all pertinent information concerning illnesses, accidents, untoward events, staff difficulties and repair needs.
• Makes sure food, supplies and upkeep in the apartment are appropriate and assists in cleaning when necessary.
• Develops and monitors service plans with individual residents using principles of Psychiatric Rehabilitation.
• Aids in delivering restorative services as designated on the service plan.
• Meets consistently with each resident to provide one-to-one support.
• Provides transportation for residents to other needed services with the assistance of other staff.
• Organizes therapeutic activities which include socialization (discussion groups) and recreational opportunities (sports, games, arts and crafts, music).
• Aids in resident relocation including moving of personal items and cleaning of previous rental site.
• Works with residents to obtain needed services from other agencies and refers them to appropriate social, rehabilitative, medical, mental health and vocational services.
• Evaluates each resident’s growth potential by utilizing the needs assessment tool and the consumer’s self-assessment, Gains input from the team in order to develop service plan goals, documents case records and progress notes, obtains ongoing required medical records, assist with completing chart audits as assigned.
• Works as a member of a team by doing one's share of work, keeping the work area clean and neat, showing tolerance and flexibility towards others, giving and receiving positive and constructive feedback, and carrying out team decisions consistently.

Education and/or Experience

• Required: Associate’s degree in the Human Services field or equivalent from two-year College or technical school; and two years related experience and/or training; or equivalent combination of education and experience.
• PREFERRED: Bachelor’s degree in the Human Services field; and two years related experience working and/or training in the mental health field (including working with clients who are developmentally delayed, geriatric or have co-occurring disorders), and QMHS.