Anti-Trafficking Caseworker

About the role

The International Rescue Committee (IRC) is seeking a dedicated and compassionate Caseworker to provide comprehensive case management services to survivors of trafficking and other violent crimes. This position is part of a federal contract serving survivors in Alameda County and San Francisco.

Responsibilities

• Provide trauma-informed comprehensive case management for survivors of trafficking to help them feel safe, empowered, and stable.
• Ensure acute client needs are met in a timely and culturally appropriate manner.
• Complete individualized initial assessment and safety planning, orientation to services, support, referral, and advocacy services by assessing and evaluating clients’ distinct needs.
• Aid clients with referrals and access to appropriate resources including: shelter, physical and mental health services, and legal services to work towards a stable immigration status.
• Identify barriers to services and advocate for higher quality of services while developing and maintaining positive working relationships with key community stakeholders.
• Advocate for culturally and linguistically appropriate services for clients.
• Participate in outreach, including development and delivery of technical assistance and training to community-based organizations, government, and law enforcement officials, and others.
• Supervise and coordinate volunteers and interns to support service delivery, community engagement, and resource referrals.
• Ensure quality case notes and documentation, case file management and quality assurance.
• Prepare, distribute and document direct assistance requests for clients including rent, utilities and other payments.
• Maintain record of case management expenses in case file.
• Comply with all policies, procedures and protocols of the agency.

Requirements

• Preferred Experience:
  • Two years of relevant work experience in social service, case management, human service or related fields.
  • Undergraduate degree, preferred, with an emphasis in Social Work, Psychology, or an equivalent field of study preferred.
  • Significant relevant work experience can replace education requirement.
• Compassion towards and understanding of unique needs of survivors of trafficking.
• Ability to maintain a positive, cooperative, and professional demeanor with clients and partner organizations.
• Ability to de-escalate stressful situations in a trauma-informed manner.
• Ability to work well in a team-oriented, multi-cultural work environment.
• Excellent oral and written communication skills, and high degree of organization related to the management of multiple clients, priorities, and projects.
• Spanish fluency required.
• Culturally sensitive skills particularly relevant to underserved communities preferred.
• Excellent organizational and case-file document management skills.
• Working knowledge of legal providers, social services, public benefits, community organizations, health care systems, and related human services in the Bay Area strongly preferred.
• Proven ability to contribute both independently and as a key team member.
• Reliable transportation and a valid driver’s license required.

Job Requirements

• Compensation: (Pay Range: $26-$27/hr)
• Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget.
• Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.

Professional Standards

• All International Rescue Committee workers must adhere to the core values and principles outlined in IRC Way - Standards for Professional Conduct.
• In accordance with these values, the IRC operates and enforces policies on Safeguarding, Conflicts of Interest, Fiscal Integrity, and Reporting Wrongdoing and Protection from Retaliation.