Anti Money Laundering/Know Your Customer Officer - Associate
JPMorganChase · Tempe, AZ · Yesterday
On-siteInformation TechnologyFull-time
Job Responsibilities
- Conduct complex AML/KYC risk reviews for escalated or previously exited customers; develop recommendations for management decisions
- Present proposed decisions and supporting rationale to Compliance teams and leadership for review
- Identify, implement, and track process improvements to support business needs and consistent application of KYC standards
- Analyze root causes of compliance issues and recommend practical solutions/remediation actions
- Leverage expertise in firm systems, data, and procedures to provide insights and recommendations aligned with business priorities
- Collaborate with partners across business, Compliance, and Technology to resolve issues and mitigate risk
- Serve as Team Lead when required; mentor case officers and support their development
Required Qualifications, Capabilities, And Skills
- Bachelor's degree or equivalent relevant experience
- Minimum 3 years of experience in financial services, including controls, audit, quality assurance, operational risk management, and/or AML/KYC
- Strong problem-solving, critical thinking, and analytical skills
- Demonstrated ability to perform root-cause analysis for compliance and risk issues and drive solutions
- Strong written and verbal communication skills, including presenting to stakeholders
- Proficiency in Microsoft Office (Word, Excel, PowerPoint)
- Highly organized; able to manage multiple priorities and deliver high-quality work with attention to detail
Preferred Qualifications, Capabilities, And Skills
- CAMS certification
- Experience mentoring, training, or leading others in a case-review environment
- Experience assessing and communicating risks and mitigants in a clear, decision-ready format (strong technical writing)
- Experience supporting Consumer Banking, Business Banking, and/or Wealth Management