Jobs · Customer Service · Texas

Anthropologie Weddings Senior Stylist

Anthropologie Weddings · Houston, TX · 2 days ago
Customer Service$16/hrPart-time

About the role

This position is located at 803 Town & Country Ln., Houston, Texas, 77024 United States. The Anthropologie Weddings Senior Stylist contributes to driving sales and a customer-centric environment by supporting the leadership team in selling, service, and daily procedures. They are an expert in the store’s operating procedures and contribute mentorship to the associate and stylist team.

Responsibilities

  • Customer Experience
    • Act as a brand representative reflective of the company values; partner with the leadership team on the creation of an engaging experience that appeals to the Anthropologie Weddings customer.
    • Lead by example in upholding a selling culture that demonstrates extraordinary service by providing individual attention through styling and outfitting recommendations; demonstrate strong conversion skills to achieve company goals.
    • Utilize technology to provide a frictionless client experience and transact in the moment by upselling or sharing product not available in store; support associate and stylist education, clienteling, and brand focus through the use of technology.
  • Leadership + Team Management
    • Inspire the team through creativity, outfitting, and shared fate; drive the store by being positive, confident, respectful, and helpful to others.
    • Actively participate in managing the store environment and customer experience by setting the tone, management of the daily zone, and driving sales.
    • Partner with the Anthropologie Weddings leadership team to mentor service and selling strategies to impact individual and monthly goals.
  • Visual + Business Operations
    • Assist store leaders in maintaining a visually compelling store that is neat, clean, and organized; support weekly store objectives relating to customer service, outfitting, or styling.
    • Assess Anthropologie Weddings styling expectations looking for business-driving opportunities for the store; take smart risks with measurable results to maximize sales and impact customer experience.
    • Adhere to store’s safety standards, inventory accuracy, reduction of product loss, and uphold all company policy and procedures to support the profitability of the store.
  • Communication + Relationships
    • Partner with Anthropologie Weddings leadership team to maintain communication and teamwork on completing store objectives.
    • Provide store and departmental insight related to the customer experience and communicate to Anthropologie Weddings leadership team; participate in district forums when applicable.
    • Foster ongoing relationships with clients through outreach and networking, appointment generation, service follow-up, and engagement through store events.
    • Assist team in their growth and when problem solving; support new hire onboarding in their orientation and styling development.

Role Qualifications

  • Anthro and Anthro Weddings brand fan.
  • Experience in customer service and clienteling.
  • Experience being a team player.
  • Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays.

Benefits

URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more!

Pay

Starting from USD $16.00/Hr.

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