Anthropologie Sales Associate

Location: 825 Dulaney Valley Rd., Towson, Maryland, 21204 United States

About the Role

A Sales Associate contributes to driving sales through providing a genuine and unique experience to each customer.

Responsibilities

Customer Experience

• Initiates genuine conversation to engage with the customer in a personalized way where all customers feel welcome, heard, and valued
• Supports a selling environment in all areas of the sales floor by connecting with multiple customers and sharing product suggestions
• Provides a frictionless customer experience by utilizing technology to transact in the moment, find sizes and colors, and place orders for items not available in store

Teamwork + Communication

• Builds productive relationships with peers; asks for support when needed and makes an effort to help others
• Participates in the learning and sharing of product knowledge, current trends, and personal styling priorities to inspire the customer
• Contributes to a positive team morale by participating in store initiatives and highlighting peers and leaders through the SPARKED journal
• Provides insights related to the customer and employee experience and communicates feedback to Store Leadership

Visual + Business Operations

• Understands their contribution to service and selling on every shift in order to impact the store’s business
• Supports the shipment process to gain awareness of product, including what’s new and what’s restock; contributes to completion of omni order fulfillment processes while maintaining stock levels of the floor
• Maintains Anthropologie’s visual and operational standards while keeping the focus on the customer; stays current on merchandising updates

Requirements

• Passion for the Anthro brand
• Experience in customer service
• Experience being a team player
• Ability to work flexible hours to meet the needs of the store, including nights, weekends, and holidays

Benefits

URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility for specific benefits may vary by location and employment status. Benefits include:

• Medical, dental, and vision coverage
• Paid time off (PTO)
• Generous employee discounts
• Retirement savings and much more

For additional information, visit URBN Careers.

Pay

USD $15.00 - USD $15.45 per hour