Anthropologie Key Holder
Anthropologie · Atlanta, GA · 2 mo ago
Customer Service$18.15/hrPart-time
About the role
This position is located at 675 Ponce De Leon Avenue, Atlanta, Georgia, 30308 United States.
Responsibilities
- Customer Experience: Collaborates with the leadership team in cultivating an environment of genuine customer connection where all customers feel welcome, heard and valued; takes initiative to drive sales and store metrics by utilizing key performance indicators to set team and zoning goals; utilizes technology to deliver a seamless, omni-channel shopping experience through execution of all omni services.
- Leadership + Team Management: Actively participates in managing the store environment and customer experience by facilitating an energized pace, positivity of the team, and management of daily zones; acts as an elevated team member, exercises decision-making skills to support problem solving and enhances each customer's experience; supports the training of the associate team, including new hire onboarding.
- Visual + Business Operations: Supports daily operating processes such as opening and closing procedures, maintaining store standards, restocking product, and helping with facilities or IT issues; collaborates with key partners to effectively facilitate shipment and omni fulfillment processes; supports visual standards, product stock levels, and markdowns; assists store leadership in maintaining standards and cleanliness by supporting daily tasks; stays current on monthly visual messaging and concept updates within the store.
- Communication + Relationships: Contributes to an inclusive work environment by actively listening to others and seeking different perspectives; checks in with leadership to maintain communication and teamwork on completing store objectives; is open and responsive to feedback; provides insights related to the customer and employee experience and communicates feedback to Store Manager; contributes to positive team morale through brand and store initiatives such as the SPARKED Journal, employee recognition, and team building activities.
Qualifications
- Anthro brand fan
- Leadership experience
- Experience being a team player
- Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays
- Eagerness to learn and grow within the organization
Benefits
- Medical, dental, and vision coverage
- Paid time off (PTO)
- Generous employee discounts
- Retirement savings plan
For additional information visit https://www.urbn.com/work-with-us/stores
Pay
Starting from USD $18.15/Hr.