Anthropologie Assistant Department Manager

Role Summary

The Assistant Department Manager supports service, selling, and business operations to achieve an engaging and inspiring store environment. This includes fostering community amongst the team through continued education on brand and store initiatives.

Role Responsibilities

• Celebrates the brand and promotes a positive and inclusive environment in the store, in line with the values of the SPARKED program
• Leads by example in upholding a service culture that demonstrates extraordinary service to cultivate an environment where all customers feel welcome, heard and valued
• Serves as a liaison between the store leadership team and stylists to promote unique customer events that drive brand engagement and deep connections with the local community
• Participates in the recruiting, hiring, and onboarding process to ensure we retain a diverse and engaged team
• Uses brand resources to champion employee development and support initiatives such as the SPARKED Journal, employee recognition, and team building activities
• Supports daily operating processes such as opening and closing procedures, maintaining store standards, restocking product, and helping with facilities or IT issues
• Collaborates with key partners to effectively execute shipment and omni fulfillment processes; supports visual standards, product stock levels, and markdowns
• Provides feedback about team training needs to support optimal scheduling and payroll allocation to drive sales and brand initiatives
• Contributes to an inclusive work environment by actively listening to others and seeking different perspectives
• Maintains open communication with leadership to ensure ongoing teamwork on completing store objectives
• Prioritizes employee engagement and actively shares store priorities and brand messages with the team
• Shares insights related to the customer and staff experience and communicates feedback to Service and Styling Manager

Role Qualifications

• Anthro brand fan
• 1+ years of retail leadership experience
• Experience being a team player
• Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays
• Eagerness to learn and grow within the organization

The Perks

URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more!

Pay Range

USD $18.98 - USD $18.98 /Hr.