ANS Lead (Autonomic Nervous System Lead: TM Flow System)

Company: The Wright Center for Women's Health Industry: Level: Lead Job Family: Location: Naperville, IL Compensation: About Us For More Information: website: thewrightobgyn.com email: recruiting@thwrightobgyn.com phone number: (630) 687-9595 Facebook Created with Sketch. Instagram Youtube photo_library +1 Photo Share Created with bin/sketchtool. Close Created with Sketch. Facebook Created with Sketch. Twitter Created with Sketch. LinkedIn Created with Sketch. Email Created with Sketch. Overview 48_Leadership Created with Sketch. Leadership As ANS Lead, you will guide the team performing these tests, ensure clinical protocols are followed, troubleshoot TM Flow technology, and uphold a seamless guest experience. This is a leadership role for someone who thrives on precision, process improvement, team coordination, and providing concierge-level care. 48_Management Created with Sketch. Oversee You will also oversee ANS data accuracy, assist in interpreting TM Flow outputs for quality assurance, and help drive education around the importance of ANS testing for both team members and guests. 48_Support Created with Sketch. Support You will work closely with ultrasound, phlebotomy, and clinical support teams to ensure efficient guest flow and exceptional communication throughout the CHA experience. Responsibilities 48_Quality Assurance Created with Sketch. Quality Assurance Serve as the primary point of contact and subject matter expert for TM Flow autonomic testing.Ensure the system is calibrated, functioning properly, and used according to guidelines. Protocol Adherence & Quality Assurance.Conduct quality checks on TM Flow data reports, ensuring results are complete and clinically meaningful.Ensure every guest receives compassionate, concierge-level care throughout their ANS testing experience. 48_Teamwork Created with Sketch. Teamwork Coordinate with clinical, ultrasound, and phlebotomy teams to maintain smooth guest flow through all CHA components. Team Leadership & Education.Provide ongoing education to the team and assist in developing patient-facing education on autonomic function and TM Flow testing.Collaborate with leadership to continuously improve ANS workflows, efficiency, and guest satisfaction. 48_Maintenance Created with Sketch. Maintenance Maintain strong communication with vendors/support if system updates, repairs, or software issues arise.Maintain documentation standards and ensure testing rooms and equipment meet TWC’s immaculate service standards.Maintain tracking dashboards or logs that support growth and operational excellence in the ANS program. 48_Management Created with Sketch. Oversee Oversee all ANS testing procedures to ensure accuracy, reproducibility, and compliance with established protocols.Oversee collection, accuracy, and organization of ANS data. 48_Technical Created with Sketch. Technical Troubleshoot technical issues with the TM Flow system, sensors, peripherals, and data uploads. 48_Management Created with Sketch. Management Data Management & Reporting. 48_Training Created with Sketch. Training Train, mentor, and support team members performing ANS testing to ensure consistent high-quality execution. 48_Communication Created with Sketch. Communication Communicate clearly with guests about what to expect, why the ANS test matters, and how it supports their overall health. 48_Analyze Created with Sketch. Analysis Identify trends and provide insights that help the practice understand guest outcomes and opportunities for improvement. Requirements 48_Technical Created with Sketch. Technical Strong technical aptitude and willingness to troubleshoot medical equipment. 48_Organization Created with Sketch. Organization Exceptional organizational skills and extreme attention to detail. 48_Values Created with Sketch. Values Alignment with TWC’s core values: Entrepreneurial, Growth-focused, Extreme Attention to Detail, Compassion, and Exceeding Expectations. 48_Experience Created with Sketch. Experience Experience in a clinical or diagnostic testing role preferred. 48_Communication Created with Sketch. Communication Compassionate communication style and commitment to an elevated guest experience. 48_Maintenance Created with Sketch. Maintenance Ability to coordinate multiple departments and maintain a calm, smooth workflow for guests. 48_Knowledge Created with Sketch. Knowledge Familiarity with TM Flow testing or other autonomic/vascular diagnostic tools is a plus (not required- training provided). For More Information: website: thewrightobgyn.com email: recruiting@thwrightobgyn.com phone number: (630) 687-9595 Facebook Created with Sketch. Instagram Youtube photo_library +1 Photo