Animal Service Assistant PT

Position Summary

The purpose of this position is to assist in the daily operations of the Animal Services facility by providing exemplary customer service, maintaining a clean and safe facility, and assisting with animal services. Takes initiative to get tasks completed with a positive attitude and fully embraces the Branch Life culture of the City of Farmers Branch.

Essential Job Functions

• Performs a variety of administrative duties such as answering and transferring telephone calls, dispatching officers, and processing animal intakes, dispositions, and adoptions.
• Provides exemplary customer service by providing information and assistance to the public and City staff.
• Receives and processes fees for various animal related services.
• Maintains records by creating reports and other documents.
• Maintains the Animal Shelter by cleaning and sanitizing kennels, cages and other critical areas in and around the facility.
• Circulates animals to ensure adequate space is available and to minimize the need for euthanasia.
• Completes an animal inventory when necessary.
• Performs basic animal care including providing adequate exercise and socialization, administering vaccines and implanting microchips, assisting with or performing euthanasia's, feeding and medicating animals, and preparing sterilization/wellness check lists.
• Restrains animals and/or otherwise assists with medical procedures when needed.
• Completes miscellaneous tasks such as receiving deliveries, loading and unloading trucks, picking up donations, and organizing supplies for the Animal Shelter.
• May assist with seasonal decorations.
• May be asked to attend events which are offsite and after hours.
• May assist the Animal Services Officers by transporting animals to various required locations in a City vehicle.

Employment Requirements

• Must be willing to work evenings, weekends, and holidays.
• Education and Experience: Work requires knowledge necessary to understand basic operational, technical, or office processes. Equivalent to four years of high school or equivalency.
• Experience: With PetPoint, Preferred. One year experience in animal care strongly preferred.
• Licenses and Certificates: Valid driver's license with good driving record and ability to maintain while employed. Euthanasia Certification preferred.

Special Requirements

• Position requires weekend and occasional evening work.
• Empower Retirement Account.

Work Environment

• Work is mostly indoors, but may occasionally require duties in an outdoor environment.
• Exposure to animals, animal hair, animal waste, and animal dander.
• Exposure to disinfection chemicals.