Animal Control Records Clerk

About the role

Performs routine clerical, typing and transcribing duties required in the maintenance of Police Department and/or Animal Control records and reports. Performs duties as general receptionist, answering telephones and dealing with walk-in requests for service by citizens, which may include the handling/assistance of animals. These duties require alertness and accuracy in answering and transferring calls and a courteous and helpful attitude at all times. This position necessitates working with police and criminal history information that requires a high degree of confidentiality.

Responsibilities

• Transcribes police reports, statements and general office correspondence from tape, disks or computerized dictation system, with the use of a word processing system, such as Microsoft Word.
• Enters and retrieves data entries into the in-house, state and national computer systems.
• Makes and distributes copies of reports to officers, courts, prosecutors, attorneys, other law enforcement agencies and the public, according to the laws, procedures and policies regarding dissemination.
• Scans and files report into proper file categories and locations.
• Assists other criminal justice agencies in obtaining police reports, criminal histories and DL printouts.
• Operates copying machine, fax, document scanner, multi-line phone set and other various pieces of office equipment.
• Assists walk-in customers by making copies of police reports, registering bicycles, and other public contact by answering routine non-technical questions; directs other questions to proper persons; graciously receives complaints or routes them to the appropriate division.
• Answers incoming telephone calls and routes calls to appropriate individuals in the Police Department, City Hall and the Justice Center.
• Performs record checks as required, according to law and department rules and procedures.
• Collects and accounts for cash funds and checks generated from providing various services to individuals and agencies.
• May perform other duties as assigned.
• May assist with handling, treatment and care of animals at Animal Control.
• Sorts and distributes mail for the Justice Center.
• May help train new employees.
• May serve as a member on various department committees.

Requirements

• Must be a US Citizen.
• Graduation from HS or GED equivalent.
• Must not have ever been convicted of a felony.
• Must not have been convicted of a misdemeanor within the last 5 years, except minor traffic related incidents.
• Possess a valid drivers license at time of application (and maintain for duration of employment) and meet insurability standards under fleet insurance policy.
• Typing speed of 30 WPM (test administered at Leavenworth Workforce Partnership Center.)
• Must successfully pass background investigation and polygraph examination.

Qualifications

• Successfully transcribe oral dictation.
• Proficiency with business English, spelling, grammar and punctuation.
• Knowledge of basic arithmetic.
• Knowledge of modern office practices and procedures.
• Ability to transcribe from various dictating devices onto computerized word processing system.
• Ability to deal courteously and tactfully with the general public at all times.
• Ability to develop and maintain effective working relationships with the public, departmental personnel and other city employees.