Animal Control Officer

About the role

This is responsible non-sworn work in enforcing ordinances and statutes relating to the control of animals. Work involves patrolling an assigned area of the city in search of stray animals or violations of animal ordinances. The role includes responding to citizens' complaints regarding possible ordinance violations and taking appropriate action, such as issuing citations. It also involves the custody, care, and transportation of stray and injured animals to the animal shelter. Work is performed under general supervision in accordance with established procedures and requires considerable public contact, tact, and discretion.

Responsibilities

• Patrols a designated work area of the city in an animal control vehicle to respond to animal control-related cases.
• Ensures public safety by responding to reports of animal bites, rabies exposure, and sick or injured animals.
• Captures and processes stray, loose, and surrendered animals into the Animal Shelter, completing all required paperwork and documentation.
• Issues warrants, criminal summons, and citations for violations of animal ordinances and enforces animal-related laws and general statutes.
• Responds to assigned calls for animal control service involving animal-related issues.
• Conducts preliminary and follow-up investigations of animal control violations.
• Interviews witnesses, victims, and suspects to gather information about animal control issues.
• Collects, packages, and preserves evidence in animal control cases.
• Prepares written reports and notes of animal control investigations.
• Presents probable cause to a magistrate for summons and misdemeanor warrants regarding animal control violations.
• Provides community service functions, including talks at community meetings and school education programs.
• Provides the public with information on laws, ordinances, and regulations related to animal control services.
• Works rotating shifts as required.
• Communicates effectively and coherently over radio channels.
• Exercises independent judgment when dealing with the public.
• Wears assigned uniform and equipment as required.
• Maintains regular and predictable attendance.
• Works independently and collaborates effectively with others.
• Utilizes directed and self-directed work time efficiently and safely.
• Follows lawful commands of supervisory personnel.
• Protects the public image and reputation of the Raleigh Police Department.
• Testifies in court for animal-related crimes.
• Performs related work as required.

Requirements

• High school graduate or GED equivalent.
• 1 to 3 years of experience in animal control enforcement or related work with wild or domesticated animals; OR any equivalent combination of training and experience that provides the required knowledge, skills, and abilities.
• Valid North Carolina Class C Driver’s License with a satisfactory driving record, or the ability to obtain one within 60 days of hire.

Preferred Qualifications

• Investigative or similar type work experience.