Animal Care Supervisor
Job Summary
Discover a path to a brighter future for you and our furry friends. As a Companion Animal Supervisor at Petco, you will lead the health, care, and presentation of our live animals while driving sales, customer experience, and operational excellence.
Responsibilities
Ensure the health, safety, and well-being of all live animals through strict adherence to Petco standards, policies, and veterinary protocols.
Complete and oversee hourly animal health checks, wellness cards, and required documentation.
Ensure proper handling, care, and documentation of adoption animals.
Act immediately and appropriately for sick or injured animals in alignment with veterinary protocols.
Coach and mentor partners to deliver confident, compassionate, and knowledgeable customer interactions.
Create a welcoming, engaging environment in the Companion Animal and Aquatics areas through high presentation standards.
Promote a positive culture of teamwork, inclusion, and collaboration.
Lead by example, modeling Petco’s selling behaviors and customer service expectations.
Drive Companion Animal and Aquatics sales, margin, and shrink performance through disciplined execution.
Utilize business insights to analyze trends, identify opportunities, and implement improvement plans.
Efficiently order live animals to balance animal welfare, inventory levels, sales, and margin goals.
Serve as Leader on Duty, supporting Pet Care Center operations, communication, safety, and compliance.
Requirements
A high school diploma or GED.
1+ year of supervisory experience, preferably in a pet retail environment.
Strong knowledge of companion animals, aquatics, and animal care practices.
Excellent communication, organizational, and interpersonal skills.
A high focus on customer service and people development.
Qualifications
High school Diploma or GED preferred.
1+ year of supervisory experience, preferably in a pet retail environment.
Strong knowledge of companion animals, aquatics, and animal care practices.
Excellent communication, organizational, and interpersonal skills.
A high focus on customer service and people development.
Skills
Strong knowledge of companion animals, aquatics, and animal care practices.
Excellent communication, organizational, and interpersonal skills.
A high focus on customer service and people development.
Benefits
Explore Our Company
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Pay
Not specified
Schedule
Not specified