Animal Care Supervisor

About the role

As a Companion Animal Supervisor, you are a trusted subject-matter leader responsible for the health, care, and presentation of our live animals while driving sales, customer experience, and operational excellence within the Companion Animal and Aquatics departments.

You lead through expertise and influence, coaching partners to deliver exceptional animal care and knowledgeable service. You combine a deep commitment to pet welfare with strong operational discipline and business acumen to achieve sales, margin, and shrink goals, all while modeling Petco’s leadership expectations.

Responsibilities

• Pet First – Protect & Empower. Ensure the health, safety, and well-being of all live animals through strict adherence to Petco standards, policies, and veterinary protocols.
• Foster the Fun – Connect & Bond. Coach and mentor partners to deliver confident, compassionate, and knowledgeable customer interactions. Create a welcoming, engaging environment in the Companion Animal and Aquatics areas through high presentation standards.
• Let’s Go! Own & Commit. Drive Companion Animal and Aquatics sales, margin, and shrink performance through disciplined execution. Analyze trends, identify opportunities, and implement improvement plans.

Requirements

• High school Diploma or GED preferred.
• 1+ year of supervisory experience, preferably in a pet retail environment.
• Strong knowledge of companion animals, aquatics, and animal care practices.
• Excellent communication, organizational, and interpersonal skills.
• High focus on customer service and people development.

Qualifications

• Ability to safely lift and move merchandise, supplies, or animals weighing up to 50 pounds.
• Flexible availability to support Pet Care Center operating hours, including evenings, weekends, and holidays.
• Full-time position with eligibility for full-time status based on average hours worked, as defined by company policy and applicable law.

Skills

• Trusted subject-matter leader.
• Expertise in animal care and operations.
• Strong communication and organizational skills.
• Customer service and people development focus.

Benefits

Not specified.

Pay

$21.50 - $33.50

Schedule

Not specified.