Animal Care Supervisor

About the role

As a Companion Animal Supervisor, you are a trusted subject-matter leader responsible for the health, care, and presentation of our live animals while driving sales, customer experience, and operational excellence within the Companion Animal and Aquatics departments.

You lead through expertise and influence, coaching partners to deliver exceptional animal care and knowledgeable service. You combine a deep commitment to pet welfare with strong operational discipline and business acumen to achieve sales, margin, and shrink goals, all while modeling Petco’s leadership expectations.

Responsibilities

• Pet First – Protect & Empower. Ensure the health, safety, and well-being of all live animals through strict adherence to Petco standards, policies, and veterinary protocols.
• Foster the Fun – Connect & Bond. Coach and mentor partners to deliver confident, compassionate, and knowledgeable customer interactions. Create a welcoming, engaging environment in the Companion Animal and Aquatics areas through high presentation standards.
• Let’s Go! Own & Commit. Drive Companion Animal and Aquatics sales, margin, and shrink performance through disciplined execution. Analyze trends, identify opportunities, and implement improvement plans.

Requirements

• High school Diploma or GED preferred.
• 1+ year of supervisory experience, preferably in a pet retail environment.
• Strong knowledge of companion animals, aquatics, and animal care practices.
• Excellent communication, organizational, and interpersonal skills.
• High focus on customer service and people development.

Qualifications

• Moderate physical ability to lift and move merchandise, supplies, or animals weighing up to 50 pounds.
• Flexible availability to support Pet Care Center operating hours, including evenings, weekends, and holidays.

Skills

• Strong leadership and coaching skills.
• Ability to handle stressful situations and maintain composure.
• Effective communication and interpersonal skills.
• Knowledge of animal care practices and veterinary protocols.

Benefits

Not specified.

Pay

$18.75 - $29.25 per hour

Schedule

Full time